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Hi All, i am getting following error while launching Information manger application in CCM 4.0 "unable to contact server " as i know Application is quite outdate not supported by OEM ,if any one have idea pls help .

hi, we have self services IVR . i.e-if any one wants to know their A/c or policy details ,he can get all these from IVR option available, Can we get report for all these calls were i can get IVR Journey of a customer.

in solidus 9.0 agents are not getting hold time when putting the calls on hold

we have upgrade soliuds 7 to 9.1. i am facing license error while login in agent Mitel contact centre agent 9.0. "there is no license availble" I have seen in ELM,we have 60 desktop agent as well as blue star agent license availble. still i am facing license error. is there any other license for...

i am getting below error while generating report in report manager client solidus e care. "could not create/open the report file" RM is working fine in server but in client i am facing error. pls help

Hi, how to create elm fingerprint solidus 4.0. manage option is not available in ELM pls help

Hi, when i am gng to click on agent tab ,automatically my outlook mail is open. how can i disable this option . pls help

can i make a conference call if my line is already is intruding by someone. system details:MD110 sp6 pls help

how to set OAS monitoring type static or dynamic?

What is the issue if meesge not playing when i am dialing BVD no: 1-all ip extion showing register with solidus server ip. 2-IP-media services also running. any other thing i have to check

Hi, in solidus 9.0 o we have to do any advance settings for agent installation. i am unable to login or connect my agent(dm). pls help

i am phasing error while i am gng to login in my desktop agent . "error to connecting server" is there any advance setting in sec 9.0 for DM(AGENT). Pls help

03 IPLU Cards are installed in MX-One TSW SP-06, any one of the card start showing ‘Request Time Out’ & after 3-4 minutes it starts pinging again, due to which all call centre calls stops. All BVDs show out of service & as soon as IPLU starts pinging, all BVDs show back in service.

Hi,i forgot mgu su password.i need to change network parameter but unable to change . how can i reset mgu or reset password ,pls help

i am facing this issue while opening Open application server while clicking on configuration tree.. how to resolved this issue. pls help

hi all, i want to direct upgrade mxone 5.0 sp1 to sp7.. what all steps need to be perform.. pls guide

when i am gng to login NOW client it showing no more license.. as i have checked in CMG CM ,there is enough license is available for client .

Hi, in bp 250 ipu trail license period has expired now i am importing permanent license it showing transfer failed. is there any method to reactive license file..

how to change ip config file in mxone server..?

i want to connect music on hold box with TMU. what all parameter i've to set from pbx (mx one )site.