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Thought I would post this a different way. I am having trouble resetting a PHONE 30 Module that is only showing a RED indicator when plugged in and can not seem to find the correct BIN file. Does anyone have this file or know what the name is and where I should look? I have looked in Manager...

I have been tryiing to get a PHONE 30 V1 back on line with a IP406 Control unit version 5.0. I am getting a RED light all the time and I found the following instructions in a thread. I am getting to the part where I plug in the PHONE 30 module and all I get is TFTP POLL FAILED. I must not be...

Just curious but does anyone know why a shield cable is recommended for the expansion units, is it RF interference?

Does anyone know where to find the correct power supply replacement for an IP400 PHONE 16 v1 expansion module? It looks like it is a 24V DC 1.5 but not sure. Thanks.

Using a FASTRAD will I be able to use the ICS Remote Tools version 11.0 to access a MICS 5.0?

i am reading conflicting information about the compatibility of using an IP400 Phone (V1) module with a IP500 (V2) control unit. I am reading that it is compatible and that it is not. Does anyone know? Is it only compatible for example up a certain software level. I am using 8.0. Metroline...

I have an analog set that will be used by several people. Is there a way to auto lgoin to the mailbox without using a password when the user is calling internally? I still want to use a password if calling from outside. Thanks

The 5402 and 5410 DS sets will work ok but the 5420 DS will not and are stuck on "PLEASE WAIT". This is version 5.0 (26)

What is required to add basic VM and AA to an older IPO403, 405 & 412? I do not see a slot for the SD card to go into like the IP500 cabinet? Thanks

What Manager program would I use to access the older IPO 406 V1 control unit? Can I use the IPO 500v2 9.0 Manager? Thanks

I have an existing NIGHT SERVICE set up for MANUAL that diverts calls to another internal department DN. This is working just fine on the PRI. I now have another incoming number that needs to be diverted to a different department. Both of these are turned on and off at different times. I...

I ma use to setting up digital 5420's on IPO 500 systems. I have an existing Nortel MICS with a large inventory of T7316e handsets that the customer would like to keep in order to reduce costs by having to replace all of the sets. I understand that I can emulate the T7316e sets with the IPO...

I have an amplified Valcom about 5 horns tied into a Nortel MICS. I keep picking up two separate radio stations that are able to be hear playing on the horns at a low volume. I do not have any music or radio wired into the amp. Anyone know why I am picking up a broadcast or how to filter it...

Put this on partner forum by mistake re posted here: Hello I reviewed the following thread: http://www.tek-tips.com/viewthread.cfm?qid=1721847 but I guess the instructions were not clear for me. I have 5 difference extension users using Twinning on an IPO 500 9.0 and they want to be able to...

Hello I reviewed the following thread: http://www.tek-tips.com/viewthread.cfm?qid=1721847 but I guess the instructions were not clear for me. I have 5 difference extension users using Twinning on an IPO 500 9.0 and they want to be able to turn on and off their cell phone twinning when they...

I am use to using the wall mounting hardware for the IPO 500 v2 well I needed to add a Phone 16 module and thought that the wall mounts would work the same way. Seems that I can only rack mount the expansion modules. Has anyone come up with a work around for wall mounting the expansion modules...

I understand that I must either build a jack with a 68Ohm Resister or buy a Bogen-WMT1A to be able to use an analog port to send audio to a paging system. Can someone please explain why this is necessary and the IPO does not have a simple PAGE PORT and also what exactly does the Resister or the...

I have installed Phone Manager for my users on their P.C.s ( not Manager ) on other systems with no problem. I am able to see and connect to the IP Office but then when I try to BROWSE for users I get "Unable to connect".

I have a MICS 7.0 and I wanted to take a DID that is not assigned to any set and reroute it out to another office? I can;t seem to figure out how to do that. I tried to set the PRIME as a DEST code but it would not take. I can easily do this on a BCM it has Forward ALL but nothing on a MICS.

I have a BCM50 6.0 and the strangest thing is happening. I can make calls out via the PRI but when I dial in externally or internally to a DN and that has CFNA or CF or redirect i.e. dial string ( 9-212-XXX-XXXX I get a CO intercept. I am wondering if the BCM is adding or subtracting a digit...