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Hello guru tech friends, I have a few T7208 phones for which my staff is insisting that I move some of the buttons.... here's what the 8 button layout looks like.. 1 - Voicemail 2 - Internal transfer dn 3 - Internal transfer dn 4 - Internal transfer dn 5 - Do Not Disturb (DND) 6 - Intercom 7...

Hello, Are there any good free PC/Windows softphone softwares out there, that would connect to a BCM, and would display lines and such?

Hi everyone, Just asking for an opinion here. Sometimes our front desk agent answers the phone, sometimes not... hence the prompting system kicks in. We've had several customers mention that they don't realize that it's a person, or that it's the prompting system sometimes.. They can't make...

Hello, Here's the scenario... One of our employees work at, let's say, extention 223. Now, she is moving to a different state/province and is going to work for us from her home. Is there a way that when people press 223 on our prompting system that it forwards the call to her new home phone...

Hello everyone, After reading many threads I have been able to find out how to set a CLID Routing Table to send certain unwanted calls to a fake CCR tree that will disconnect the call itself. Only problem is I still hear that phone call ring through my phone before the CLID routing kicks in...