I am trying to figure out the best way to make a loud horn in the plant to ring when calls come in one to different extension numbers and calls from the auto attendant. For example I have ext-4509 for the Plant Supervisor and Ext-4505 for the Lab and selector code for both of these departments...
I am trying to set up an auto dial [ 9 ] digit for and outside line over a PRI vi a combo card for a fax machine. I tried ?D/Dial/9 but I just get a Telco recording instead of a second dial tone. What is the correct way to do this? Thanks
I am adding 100 new consecutive DID numbers this week and I tried to find something in the docs that would let me program the phone range in my ICR. For example I have XXX-XXX-4500 thru 4599. IS there anyway to easily add all the numbers at once or must I enter each one at a time?
Hi I have a IPO 9.0 with a PRI. I have the following analog lines that are needed for these devices
( 3 ) ALARM SYSTEM LINES
( 2 ) FAX LINE
( 2 ) POLYCOM HUBS
( 1 ) NIGHT BELL
( 2 ) DOOR PHONES
I have three combo cards that provide ( 6 ) analog ports but I need a total of ( 10 ) what is...
Version 9.0: Set up Mobile Twinning and it works great and was easy to use. The video demo I watched shows that the user on their cell can press [ * * ] and that will place the caller on hold and allow the twinned user to transfer the caller. I tried this but it is not working. Is there...
I currently have all Intl. LD, 0, 011, 10, 411, etc. except local, domestic and toll free blocked at the C/O I also have them BARRED in the ARS. They times that some of the staff needs to make intl. calls. Being use to Nortel I am very sensitive to toll abuse and how it was hacked via the...
I tried to consult the HELP files for directions on the best way to block any calls for 011, 411 10 etc to block any toll abuse for all outgoing calls on the PRI.
Do I set p the programing in the ARS if so how do I program that or mst this be done on a per Hunt Group or per Set basis. Is there...
Is there a way to be able to review the name f a Tag after it has been answered. We are seeing the Tag Name when the call rings onto the 2420 set but after it is answered only the Caller Id shows. We answer for several different departments and people. I could not figure out if there was way...
The 2420 and 5420 is digital and only require a single pair to operate. The 4620 provides a back lit display so do these handsets require either the power injector or can they get power from the IP office itself or from a switch that provides POE? Do the I need any additional licenses to...
Does the 2420 or 5420 allow for remote answer using a headset like the Jabra 9120. I think the feature is Electronic Hook Switch. I usually use a handset lifter but I was not sure if these sets could do this with no handset lefter. For example the user is wearing their headset and is away...
I took a DDTI card out of an old BCM400 to install in a BCM50 R 1.0 that has an expansion available. The Exp Port keeps showing "ENABLING..." and the PRI will not come on line and the last green light on the DTI card keeps flashing green all of there lights are green. I am wondering if the dip...
I have been working with the IP Office just fine for about a year, great system! I now have a problem.
We did when we thought was a regular upgrade using the Upgrade button but we did not know that we needed a license first. After the unit rebooted all the handsets now say "No License...
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