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Hi, We are facing the issue in Solidus 7.0 SP3, for the duraion of about 1 and half hour ,when we have checked in CDR and found that Calls are going to one particular user and every time status is Agent force not ready -busy. Now strange thing is that when we have checked in the RM and found...

When opening the BLUSTAR AGENT APPLICATION in the client pc ,we are getting the error "ERROR CONNECTING TO SERVER". From the client pc ,solidus server is getting pinging properly .And host name also getting pinging properly. The solidus version is 8.3 SP1. Port also opened 2613 .

hi, can sme1 help me. Actually i want to upgrade my ipu in bp-250 using hyper terminal, i got connected to yhe ipu but when i enter any command it doesn't show anything but just terminated comes on screen.

thread1607-1285734 Hi, In TADIRAN IPX 4000, we are getting the one ring in called extension while there is no call back tone in calling extension and when the called extension pick up the phone ,no speech is there.

Hi, In one of the our clients ,we have installed the sec 7.0 sp8. After intrusion by the supervisor,phone agent status in IM showing incoming and it will not become idle until logout and login again. It means after intrusion phone agent will become hanged. Normally everything is working fine...

Hi, We are facing issue with IM in Solidus server7.0 sp7, as when a Supervisor is barging an Agents calls the Status in IM goes to hung state even the disconnection of the active call the status in IM remains same. The agent need to manually logoff from the phone & login once again to receive...

Hi, In one of the our clients ,we have installed the SOLIDUS SERVER 8.2. During the client installation DESKTOP MANAGER,when we are going to open its showing an error "This version of DM is incompatible with the Agent services

Hi, Here in one of the Customer have some other 3rd party exchange in chennai with sip facility, they need to connect that exchange with BP250 available in their Pondicherry location, pls let me know the feasibility for this

Hi, In BP250 R16 ,i am using the IPU card and after configuration the IPU Card when i am restarting the IPU card configuration,then basic data of IPU card has been erased. Why this happened. I have already changed the RAM of IPU Card.

Hi, Here in one of the our client ,they have a MD110 BC12 SP9 EPABX. One problem is that in all the phones CLI is not coming.In the internal also.