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Hello everybody,with VMPRO an Auto Attendant has been configured with 3 language options and callers also put on queue if busy,i have to do it like this : if a caller is in the English option the English announcement will be played in the other sense if a caller is in the Spanish option...

Hello. There is a way to play a Announcement with VMPRO if no answer with a call (call queue...),i did it but it only when phone is busy. Thanks!

Hello,i have to set up a Pri Trunk E1 on IPO 500 V2,the system with the Trunk daugther card has already 8 channels, and 22 licenses is installed for that feature,in total 30 channels, correct ! but i got confused on the manager,between Pri 24 T1 and Pri 30 E1 what will best ?? (I heard about...

Hello, That is my configuration : I setting up Auto Attendant on VMPRO,i enable the announcement on IPO manger on the case that a groups of users are busy to play that : There is no one available to take your call,please hold on and you will transfer to an operator after playing that the music...

Hello,a Norstar VOIP Gateway often use as an external box that interfaces to the Norstar CICS and MICS system,on the case that two systems MICS installed on two site to link these two system together a Norstar Voip Gateway could also be use ? Thanks,

Hello everybody,I received a Pri trunk from my ISP that provided me 30 channels. For 9 digital phone i have to route all these 30 channels,but i got a little confused because each digital phone has in individual incoming call that also also use for outgoing call,the problem is only 9 lines on...

Hello everybody, On my IPO conf. i got a Pri trunk E1 with 32 channels but for incoming call all of these 32 channels are route on one group with 4 users (100,101,102,103) and also these 32 channels are use for outgoing call,that it seems to incorrect... Could someone tell me how set it up to...

Hi everybody, I have to connect these two systems Norstar Nortel together to allow users on site A communicate to others users on site B located from a long distance.Site A has a Nortel MICS with existing users,Site B has a Nortel CICS with existing users. On the web i found that Nortel Norstar...

Hello everybody,on ip office system phone others users can join some users who are communicate together by doing the "9" + (external number) for outgoing call ,for users who got this problem,under Telephony/Supervisor Setting_ I checked the Cannot be Intruded box that was fixed by default but...

Hello everybody!!! Got issue on doing a test on a 9600 series Avaya IP Phone registered as a SIP client on a FEE PBX/IP such as ASTERISK Server,but nothing works,i'm aware that these series ip phone can supported SIP Protocol and could work with any PBX/IP delivered SIP Protocol , Correct or...

I heard a rumor that since Cisco bought Linksys,the h.323/ALG tranformation is disable by default on all linksys router. In my case i blocked on the problem of no audio on my remote ip phone through a PBX/IP on a remote location and i use a different device considering for my router, Guys do...

Hello, some among of you could remember about this project, Almost done but something missed, The remote phone seems to be works well at home through the IP Office but still no voice while calling,i used an adsl hosting the IP Office and Port Forwarding was configured,i heard about a SIP/ALG...

Hello guys, I m sorry to start multiple thread about a same issue,but i want start at the begining, My problem it is the following words>> A Norstar Mics Installed on a site named Site A for Exemple,i want to give to the Customer possibility to call the users on Site A from the other...

Hello guys, i m looking on how to extend extension on a NORSTAR MICS system phone to a distance location site, does the Linksys SPA400 could ? Also this device is support Norstar MICS ? Thanks,

Could someone has a ability on how to add an analogue on a distance Norstar MICS. the customer want to add one or more analogue phone from a distance Norstar MICS system without needed to by a new one Thanks,

Hi everybody,i get some issue working on the project about to connect two Norstar MICS between two site. Site A with a norstar Mics system and the other site with an other norstar system MICS all both are added to an existing network LAN,the resolve is to allow the users on the two site can...

Hi everybody,i get some issue working on the project about to connect two Norstar MICS between two site. Site A with a norstar Mics system and the other site with an other norstar system MICS all both are added to an existing network LAN,the resolve is to allow the users on the two site can...

Hello Guys, A customer complaint about the signaling ringing on the phone screen,the reason is on this phone i configured a line appaerance for outgoing call,but all incoming call goes at the receptionist extension that is correct, but by each incoming call, all user who has a line appearance...

Hello everybody,everythinfg work well from my E1 Line provider,i will use a straight through cable to connect the E1 line into my IPO 500V2 on the PRI CARD,the E1 provider said on the cable only the 1er 2eme and 4eme 5eme bring the E1 signal,do you think that a straight through cable will work...

Hellon everybody, For E1 30 channels,on my licences instances it's about "22", all these 30 channels will work well or i must to add others licences instances ? Thanks,