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  • Users: IDOIPO
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  1. IDOIPO

    IPO Hot Desk Call Quality

    IPO R9 User hot desks between Housotn, TX and Florida. He has call audio cutting in and out when he's logged in at either location. IPO is local in Houston. Call quality would be understandable on the VPN connection in FL, but to have it happen when local as well? I've deleted and re-added the...
  2. IDOIPO

    IPO SIP MOH

    SIP trunks have been configured and working for some time. However, when users dial specific numbers, they hear their own MOH. I have adjusted REFER settings to no avail and further can find no other documentation. AT&T closed my ticket as fast as they could! I don't doubt there is some obscure...
  3. IDOIPO

    Contact Store Issue

    I am running CS Ver 7.8.1.16 with IPO Ver 9.0.3.16. Every now and then, a user will log in to review a recording and it will not populate. When the admin logs in, they are able to retrieve the recording. I have been able to recreate this issue on their server. I have adjusted the user...
  4. IDOIPO

    IP Office Time Settings

    Interesting issue here. IP500V2, running 8.1(52) Periodically, the display on a 5410 will show the correct time during the morning, but with an additional "1" in front of the time. For example, at 8:09 it will display 18:09. This problem has been placed in my lap, but apparently has been an...

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