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  1. HoosierPapa

    SV9100 Dropped Calls

    Hi All, I am troubleshooting reports of dropped calls on a SV9100. When I go through the logs, the examples I found look like regular Disco from receiving signal from carrier, Cause (16). I did find the below Layer 2 error message. I am not sure if it is the Carrier or the NEC causing. Is it...
  2. HoosierPapa

    SV8300 Paging at Remote Location

    Long time fan, first time poster. I have a school system where their PBX is centrally located at one building and other buildings have IP phones throughout the county registered to the PBX. They have one school that had zone paging and need a trunk port to utilize. I found some info on the...
  3. HoosierPapa

    Queworx position in Queue and Callback offer

    From what I can tell in Queworx and documentation the Queue Depth and Callback are tied together and offered when CCWX is set to play IVR Announcement 1 in the CCV. I cannot find anything on NECNTAC that gives the description of announcements 1-9. It just states that custom announcements are...

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