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Good morning all, I am currently rebuilding a primary server for a customer who's production server has some physical damage to the PCI card and will be replaced but is up and running. I was able to load and restore the IPO config without issues but I can't get the web interface to recognize...

Hello all, I need to widen the subnet on the lan 2 interface of a server edition. Does anyone happen to know if this would invalidate the licensing the same way changing the actual IP would? Thanks in advance

Hey all, Wanted to run a scenario by the forum to see if there’s a better way to do this or if my plan is sound: Scenario Today customer has a physical server edition ( Primary and Secondary) along with 2 expansion controllers in the same physical network as the Primary. The system is running...

Hi everyone, Had a new request from a customer and couldn't find an answer in documentation. Another installer setup the UC module and apparently only installed the UK English language files. Assuming the language files weren't actually installed is it possible to upload them after the install...

Hey guys, Was hoping someone has run across this or sees something I'm missing. I have an IPO ver 11.1 with a UC module (also 11.1. All users except for 1 as far as I can tell are fine. This one user when calls are made to their extension externally over the sip trunks and they are unanswered...

Hey Everybody, Looking for a little guidance on taking call recordings from a Physical server to a Virtual Machine. A little back round: The system I'm working on was put through a multi stage upgrade from 9.0 to 10, then 10 to 11 and finally from a physical server to virtual server. All went...

Hey Guys, I'm having an issue were calls coming over a PRI that are routed to a phantom user which is call forwarded to a HG with analog extensions that are setup with DTMFF. The call will eventually hit the faxfinder and route correctly but there is a delay of roughly 15 seconds before it...

I have installed a UC module running version 9.0.1.0 bld 12 and twice over the course of roughly 3 months, the internal date of the UC module has defaulted to 2/15/15. The time stays correct and all functionality remains but the time stamp is incorrect. The first time I assumed it was nothing...

thread940-1700467 Hey everybody, I've seen a few posts regarding this exact issue but no real definitive fix. I've got a IPO running 9.0.2 with a UC module on the same release. I've got my FQDN setup and all ports forwarded to the UC mod. I'm only looking to get the call back feature working...