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  1. ControllerE

    Change where external calls ring?

    Hi guys, You were fantastic at fixing my previous phone problem, so I've come back with another issue. My calls are ringing at the wrong location and I'm not sure how to fix it. When we have an incoming external call, it's ringing at the wrong set. We've decided to move our reception area...
  2. ControllerE

    Frustrated - General Mailbox vs. AA vs. CCR

    Hi! I'm running into trouble with my Nortel Norstar Flash and Module ICS 4.0 System. We currently have no receptionist and want all calls to be routed through the CCR so callers can select their own path to reach someone. This has to happen without someone physically answering and directing...

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