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We have a terminal at one of our restaurants going down randomly, I have asked for help from out local support but they are not much help. Here is the debout from terminal 1 from around the time of the incident: May 15, 18:07:06.781, [3568], [INFO], [], "RemoveOrderLockFileDirectly() -...

Having a problem with Radiant Terminals that are 1520s not reading loyalty cards with data on track 2. Other 1220 terminals will read the card, but unaware of the difference. Even when testing in the opos drivers nothing shows up on the 1520s. Has anyone had a similar experience? We did get...

Is there anyway to use a serial port on a radiant terminal to fire a cash drawer? I have already used the printer fire port and have a radiant cash drawer with an rj45 port on it. Was wondering if I can make a cable that will work in this situation? If so what would the pinout be? Thanks!

I did a quick google search and it seems possible to have the Aloha DBs and Crystal Reports sync up. I was wondering if anyone is generating reports in this way as i'm familiar with SQL and i'm sitting here building these dull looking reports in insight. Thanks

Supposedly Im having an issue with items being rung up before happy hour, and then when the check is closed during happy hour the items drop in price to their happy hour prices. The manager swears its happening but I looked and couldn't find any thing that would support this. Is there a glitch...

We got a new BOH server and now for some reason after swiping the loyalty card, it just sits there and you cannot close that tab as it is waiting for loyalty information. Have any idea what might be going on?

Anyway to auto clock out people by jobcode? Say I have bouncers who's work is done when the building empties and too many times they just don't clock out, I wanna just have them be done at 2:30. I kinda see how this could be illegal though... Thanks!

EDC is telling me I have an expired password, I have changed it several times and done a refresh, same message. I can also put ANYTHING in the password field and it gives me the same message. Anyone know whats going on? Using aloha v 7.0.5

Is there any way to disable or override my specials on st patricks day? I dont want any of the regular specials to go through only the ones I want. I dont want to undo all the specials for 1 day, is there some kind of hierarchy for activation schedules and price changes? This is my first St...