ON a BC50 system I am able to actually look at an active system status and see all 23 channels, calls in progress etc. Is there any way to see these stats on a MICS 7.1 XC so that I can tell if I am going to need another PRI? The only metrics I see are the Hunt Groups. I am mainly looking for...
I'm on version 9.0. Just wanted to double check before I change a user Rights for DND. I added a DND button to the 5410 sets in a User Rights group but it would not work. I check some of the threads and they suggested that I Tick the Enable DND and also change to "Not Part of User Rights"...
I would like to be able to temporarily disable vacant and unassigned extensions at desks when not is use so no one can use the handset for internal or external calls without having to delete it or change all the buttons. What would be the best way to do this in Manager?
I am having an issue when calls come in on a PRI on a MICS 7.0 hunt group to a group of handsets in HG-01. If I get a few calls at once all users will only get a single call and are unable to answer the first calls place them on hold and then answer the second call. I have the HG set to...
I am trying to find out if I use a DB9 straight through 9 pin MALE to FEMALE cable ( NON-NULL ) cable with a FastRad for a MICS. I am seeing some threads that are not clear about the cable. Does anyone know for sure?
Thanks
Having trouble with DM after upgraded to Windows 10 but still using the original Outlook, has anyone had this problem with Windows 10? I thought that the DM was tied into the Outlook version. Any suggestions? Thanks
I have embedded voice mail on a PRI and right now it answers immediatly with no ring. I would like the caller to hear one ring before it picks up. I tired to set up a phantom User and extension number but this would not work. What would be the best way to configure this?
I tried to set up short codes for the users to barr calls for 0,011,411,1xxx5551212,10 but it is not working. I have 3 analog lines and they dial 9 for external calls. Looked at several posts but it still won't work.
Embedded VM for a 406 shows offline on the digital sets but when I put it into another 406 it shows online and working from the sets. Any suggestions? Thanks!
The MICS is know for changing it's SYSID without notice. If I have a back up copy of the MICS and the SYSID changes and then I restore using the backup file will the SYSID change back to the original SYSID? If not will the programing be restored but the SYSID will be changed and thus for...
If I have a MICS 4.1 that shows it has an active BRI license on it and I want to switch to using a 24 channel PRI can I just change the setting in HARDWARE and MAINT to PRI install a PRI DT card and COMBO card and will that work or must I get a separate PRI Enabler license keycode?
I have a customer with a BCM50 6.0 who wants a remote handset so one of their staff can work out of their home and handle all the calls, transferring, paging, parking, intercoming. What would be the best solution for this?
Can I use a shot straight thru network ethernet cable to connect a DTI module to the BCM50 expansion port or is there a specific pin out ? There are two available EXP licenses available?
Using Avaya BEM 62.0.5 and when I try to launch the Call Pilot I am getting an error window and it stops. Any suggestions? I can still get to it via the actual IP address.
The time and date had to be changed manually on a MICS system with a PRI. When I used the NRU and logged on and wentto TIME & DATE it gives me an option to Check the LOCAL TIME. I did this and it loaded the correct time then I entered APPLY and it changed the time. How come the MICS seems to...
Is there anyway to use the NIGHT service Scheduling to send all incoming calls to an external number. This client needs to send their calls to an answering service after hours. They have a MICS 6.1 with a NAM voice mail system version 4.1.
I am using 4 analog stations on the BCM50 KSU and I need to add more. If I have an EXP license available and I add a GASM-8 do I still need the licenses for the Analog Stations as well or will the additional 8 analog stations come up?
Would you say it is more time consuming rather than difficult to upgrade a BCM50 R2 to R6 or visa versa? This is a unit that is not currently in service but I want to bring it up to R6 and install it from scratch?
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