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I am having some issue with HMS400 and I am wondering if anyone can point me in the right direction. The auto attendant in HMS is not answering incoming calls or calls to voice mail. it was working fine, no changes where made. HMS is connected and pulling data from the pbx (cs1k) and sending it...

Hello guys i need some help to capture cdr data for operator console, I have been following your previous post to setup in ld 2, i am trying to print one report at the end of each day. tshc 0 01 01 31 12 00 00 1 2 3 4 5 6 . above is what i have configured, what time of the day would i be...

Hey Guys, I have cs1000 with avotus billing system. I am have duplicate charges on the reports generated in avotus. I have check the call database in avotus and the calls are ok. once i generate a report the calls some of the calls on the report are duplicated. Any ideas? thanks..

Hello guys! I have a question about norstar compact ics system. I need to know if call accounting software is available for this system and if I will need any special hardware to collect this data from the norstar. Thanks

Hey guys i am having an issue with room status codes, when the housekeeper enters a code on the phone a different code is displayed on the management system. for example the housekeeper enters the code for clean the system say dirty. I want to know if the problem is with the PBX or the PMS, is...

Hey guys i am building a new 3904 digital set, LD 11 => new => i am not seen a prompt to input the extension/DN do i need a gate opener or something to take me to that prompt? please see below... OVL000 >ld 11 SL1000 MEM AVAIL: (U/P): 46690637 USED U P: 4768287 171152 TOT: 51630076...

Hi guys i am trying to deploy analog telephone to my admin staff because i am all out of digital line and license. i need a analog phone with a display for the admin personnel. What model analog phone could i use? also i have some T7208 i think those or for another Nortel PBX is it possible to...

Hey guys! I had to replace a damaged power module after a system failure and now i cannot enable XPEC. The system continuously display the following error FIR003 and FIR004. This prevents me from using the LD32 to enable xpec. how do i stop the FIR003 error?

Hey guy i am trying to enable music on hold, i have been following the threads and my configs look pretty much the same so It seems as if someone was trying to configure it before. I have never done this before, these are a few print out to below: OVL000 >ld 21 PT1000 REQ: ltm CUST 0...