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  • Users: Ecycler
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  1. Ecycler

    Partner Messaging not answering 777

    I recently re-installed a partner ACS 3.0 system with a 6.0 upgrade card and a "PARTNER Messaging" module (ID # V700323207). All seems fine except that when I press intercom and dial 777 I get a busy signal. The green light is illuminated on the Messaging module.
  2. Ecycler

    Call Forward Button

    We are working on a Partner ACS system. Can I setup 2 buttons on the same extension to forward to 2 different outside lines?
  3. Ecycler

    Upgrade Partner ACS r3 to r6

    I am upgrading my ACS r3 to r6. Will I have to reprogram the system after upgrade or is there some way to say my settings before I upgrade?
  4. Ecycler

    ACS r3 Messaging r7 , Repeat message

    Is there a way to have messaging repeat the day menu after it plays rather than transferring at the end of the message? Also is it possible to repeat messages by pressing a single digit rather than * #.
  5. Ecycler

    Recording Calls

    Living in a state that only requires one party consent to record a phone call, is there any way to remove the start message (recording started) from the partner messaging record a call feature.
  6. Ecycler

    Latest Version of Partner ACS

    I currently have an ACS r3 in a 308 module. What is the newest version of Partner ACS that I can upgrade to? Where can I purchase one? Is there any reason to purchase a new module rather than an upgrade card?
  7. Ecycler

    Partner ACS 3 Messaging 7 * Call Forwarding

    Is there a way after messaging picks up and plays the message: "press 1 for service, press 2 for sales, 3 for emergencies" if 3 is pressed to then forward the call to an outside (cell) line?
  8. Ecycler

    ACS 3 Messaging 7, second call rings on Fax Line

    Messaging picks up the first call as expected. When a second call comes in on the same line immediately after the 1st call hangs up the call goes immediately to ext 20 (fax) which has been excluded fron messaging.
  9. Ecycler

    Partner ACS 3 w/Messaging R7 Phantom Mailboxes

    Auto Attendant 1 answers with an announcement that offers 4 options; 1 for sales, 2 for parts, 3 for service and 5 for all other calls. Selector Code 1 rings on group 1's extensions. (no problem there) I would like 2 and 5 to have their own greetings asking the caller to leave a message and then...
  10. Ecycler

    Partner ACS 3.0 with Messaging r7 w/6 port card

    I have the messaging module installed in slot #4. When callers call in they hear a pause and then: "your call is being transferred" and calls transfer to ext 10 (as programmed). I am trying to program the system, how would I to "turn off" the messaging until programming is complete so that all...
  11. Ecycler

    Partner ACS PMVSr5 transfer to multiple extensions

    ACS r3.3 with PMVS r5 with 3 incoming lines and 10 extensions. I want to program a message for each incoming line and then after the message completes allow the caller to choose 1 for department "A" and ring on extension 15 or choose 2 for department "B" and have the system transfer the call so...

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