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  • Users: al6
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  1. al6

    NORTEL CICS LOW VOLUME

    I have a client with a nortel cics reporting low volume on all extensions.....any ideas? Thanks
  2. al6

    nortel mics

    when I set the date and time in programing mode after a period of 24 hours it will go from May 11 2020 to August 7 ? Any help would be appreciated!
  3. al6

    Nortel

    I went on a call yesterday that had a nortel mics. Receptionist told me the building had a power issue overnight and the system had lost programing. I recycled the system and reprogramed it and all seemed to be good. Then about 2hrs later she emailed and said it was back to the way it was when...
  4. al6

    nortel cp 100

    Hello, I have a client with a nortel call pilot 100 that needs to open the general mb remotely from home. any ideas are welcome!
  5. al6

    RECORDING ON AUTO ATTENDANT IP500

    THE CLIENT WANTS A RECORDING ONLY UPON THE AUTO ATTENDANT ANSWERING. I HAVE EVERYTHING SET UP BUT WHEN YOU CALL AND THE RECORDING FINISHES IT TRANSFERS IMMEDIATELY TO EXTENSION 10 AND RINGS INDEFINITELY ?? ANY HELP IS WELCOMED!!
  6. al6

    Avaya ip office 9611G programing

    I am having a problem with a IP office 500 RL9.5 setup. we are using 9611g tel sets. The customer moved some sets around. when I get there 2 out of 3 were synced up when I try to assign ext 221 to one it steals ext 217 id and leaves 217 unproprable....I tried different programing ideas to no...
  7. al6

    NORTEL CALL PILOT 100

    I HAVE NIGHT RINGING SET UP ON AN EXTENSION, WHEN I CALL THE EXTENSION RINGS AND AFTER 4 RINGS GOES TO THE GENERAL MAILBOX WHICH I ASSUME IS THAT EXTENSION BECAUSE WHEN I TRY TO PULL THE EXTENSION UP IN VOICEMAIL PROGRAMING IT SAYS IT DOES NOT EXIST. I NEED TO PUT A GREETING ON IT BUT CAN'T...
  8. al6

    VODAVI STSE INSKIN VOICEMAIL

    how can I change the auto attendant greeting? (Vodavi STSE inskin) Thanks, Al6
  9. al6

    VODAVI STSE INSKIN VOICEMAIL

    thread844-1751802 HELP! INSKIN AUTO ATTENDANT MESSAGE WILL ENGAGE AFTER THE THIRD RING BUT WILL NOT LET YOU HAVE THE CHANCE TO LEAVE A MEESAGE? THANKS....AL
  10. al6

    VODAVI STSE INSKIN VOICEMAIL

    HOW DO I SET CO LINES TO GO TO VM AFTER 6 RINGS?
  11. al6

    VODAVI STSE INSKIN VOICEMAIL

    THE KSU WENT BAD SO I CHANGED IT OUT AND REINSTALLED THE VOICE MAIL CARD. I PROGRAMED IT INTO THE SYSTEM WITH NO ISSUES, THEN PROGRAMED VM TO ALL THE SETS JUST FINE. BUT I CANT FIND HOW TO PROGRAM THE C.O. LINES TO GO TO THE GENERAL MB ON THE 6TH RING....I AM ALSO DOING ALL PROGRAMING FROM THE...
  12. al6

    ip office

    I installed an ip office 2 weeks ago and after a week the 3o port expansion module fried. I had another overnighted,installed it and after a week it fried.installed the third one yesterday and all is well at this point...any comments would be greatly appreceated!

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