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  • Users: calmac
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  1. calmac

    Threshold query: delay before answer/abandon

    Hi, firstly, I am a complete novice but have been landed with a job of looking after a VOIP telephone system using CC6. I've been asked the following question, which I hope someone here can help me with: Q.In CC6, at what point does the 20 second threshold for things like Application Delay...

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