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This morning, I got reports that some users couldn't register correctly. They are remote using 9608 phones and IPSec VPN. It was originally two, but after rebooting the phone server, it is now 3. I can see the H323 registration requests but it never succeeds. Below is what is in the H323 log in...

Concise back story: Currently running sip service provided by Integra from a Metaswitch configured on LAN2 directly connected to Provider. Switching to new SIP provider who also uses Metaswitch. Integra is set up as Line 17 and works fine. We are setting up the new service as Line 18 via LAN1...

I've set up the Linux based Avaya Application server for my IPO install and am wanting to migrate my Applications from the current Windows install. However, the App Server I found on Avaya's website is version 9.1.0 and we are currently running 9.1.1. I want to get transitioned to the app server...

Hello, When our IP Office system was deployed by the VAR, it was set up with 1x Portal, VMPro and Xima Chronicall all running on one VM. For various reasons we would like to split these up. I have heard(and I'd like to hear opinions here) that running 1x on Linux is becoming the preferred...

We have a single SIP provider one our IP Office 500V2 running 8.1. Our connection to them is publicly routable and while we have not been hacked, we are probed constantly. So, I began looking into an SBC. The VAR that set up our system originally wants $9-$12K to install either an Avaya SBC or a...

We recently moved our phone operations to a Datacenter, switched to IP Office, got a new carrier and new number(because our old wouldn't port). There is now a significant distance between our old PRI (and phone number) and our new system. I have just been forwarding the old number through our...

One of the biggest complaints about our IPO 8.1 system is the inability to send a live call directly to another user's voicemail. This should be possible in One-X Portal but is a glaring oversight in my opinion. Also the ability to forward voicemail from One-X to another user is missing. I am...

We have a few remote workers that use 9608 phones. They are VPN'd to a Juniper SSG20. We are on IPO 8.1. They are having issue with random reboots on the phones. It even happens in the middle of calls. Is anyone familiar with this type of problem? It is happening way too frequently. Thanks, Stephen

Right in the middle of the day last week, our IPO 8.1 server rebooted. I can't find much information. However, around the time of the reboot, there were several Failed access attempts by users I don't manage. I have attached a screen shot from System Status. Our system was configured and...