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- Users: magallanr1
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Historical Reporting
Can anyone assist with IPOCC 9.1 historical reporting? I have a few issues in setting up my customers historical reporting. Specifically when running a report of Topic, Abandoned Call List , and the 3 counters I get a total not a list. Am I doing something wrong? I have changed what few settings...- magallanr1
- Thread
- Replies: 1
- Forum: Avaya: IPOCC (Contact Center for Voice)
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Avaya IP Office Dig Exp Module B
I am having trouble getting my digital exp module to give me a solid green light reslotting some of my cards. Everything was fine out of the box but I decided to move soom of my tcm cards around in the controller in order to keep my extensions sequential. When I powered everything back up the...- magallanr1
- Thread
- Replies: 13
- Forum: Avaya: IP Office
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BCM50 conversion to IP Office
Does anyone know if its possible to export anything (config, auto-attendant, users, call flow,voicemails) from a BCM50 to an Avaya IP office? My customer just had the BCM installed 3 years ago but is converting to a ip office to scn with the rest of the town and was wondering if this was possible.- magallanr1
- Thread
- Replies: 3
- Forum: Avaya: IP Office
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Mitel 5000 LoopStart trunks
Has anyone ever encountered this. I have a Mitel 5000 customer that is using 3 loopstart trunks on the processor module with 4. So one port is unused. I'm losing my loopstart ports. The first thing I did was move the line from the bad port to the unused one. The trouble followed and I lost the...- magallanr1
- Thread
- Replies: 8
- Forum: Mitel Networks solutions
