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Hello, I need to know what part number I am missing, i have 2 expansion modules which dont't work. Once I check my system monitor it says "Expansion Module Disabled - Unlicensed" What is the part or the license I am missing. Thank You.

Hello, I am maxing out of my current phone systems and want to upgrade it to 9.1 select edition. I want to know following things: Can I use the current Licenses in the new system. What licenses are included with 9.1? Do i need to buy more sip trunk channels and Ip Endpoints licenses or they are...

Hello, I am using Cisco ASA 5510 Asdm for all the modifications. We need to connect to one of the software service provider using site to site vpn But the service provider wants a user IP address -- must be a public ip address or subnet of public ip address. How can be configure this? will i...

Hello Strange issue with 2 of the huntgroups. Once everyone in the hutgroups are on call they don receive or see the second call, it directly goes to voicemail. 3 lines are active on all the users still just one one works for those huntgroups. Any suggestions?

Hello, I have 5 incoming numbers on SIP lines. Even after configuring Incoming call routes to different extensions, it rings the same extension. What can be the issue?

I have implemented a new pri line, but those channels are just dialing out. I have configured multiple things. 1) Channel direction is set to bothways. 2)Incoming group and outgoing group is set to 0 0 same as configured as earlier 3 pri...

Hello, I am trying to setup SIP lines for the first time in Avaya IP office I have all the licenses and Hardware to implement it. I am stuck in programming IP office. In LAN 2 > LAN Settings > Ip address will it be the IP address of my Internet service provider or SIP service provider?

Hello, We have 16 voicemail pro ports licenses, does it mean on if 16 customers call on the same time or if 16 customers are hearing the IVR. The 17th customer cannot get through the IVR. If yes where does the call go? There is no fallback configured. Which huntgroup it will automatically flow?

Hello, I am trying to access the access the Avaya call monitor software, I tried to connect using default password "password" but it does not connect. How can i reset the password from the manager?

Avaya 5410 v 6.0, still showing Please wait.. () Tried rebooting the IP 500v2 couple of times, still no result. Also tried, keeping the Expansion module on and restarting the IP office no result. I have 4 expansion modules DIG DCPx30 V2 x 2 works good, but ANALOG POTS30+ x 2 does not work...

Hello, I have just installed Avaya One X portal on Server 2012 R2. I am not able to load and not able to see one-x in the services too. What can be the solution?

Hello, Is one-x supported on windows server 2012 R2? I need to reset my administrator password, how to do that. I tried http://<server>:8080/onexportal-admin.html Username Administrator and same as password but it is not letting me in Any solution?

Can we dial free international calls using ARS? What can be the way to design it?

Hello, I am getting an error on the IP office v8 . I have set things in Lines and IP routes at all the four sites. Any Solutions? on The SCN has some non discoverable IP office System