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  • Users: tangodelta
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  1. tangodelta

    disable leave a message and call me back function

    Is there a way to disable this choice on the display while a call is ringing? Or make "leave a message" take the caller to the nupoint voicemail box? I get a lot of trouble calls about the message button not working, calling someone or going to someone else's voice mail. Training users to either...
  2. tangodelta

    Bye bye procomm

    Possibly this should be in the VBScript forum. Procomm plus has been banished from my workplace. The alternative we have been offered uses VBS for scripting. Guess I will have to learn how to use it. Most of our scripts consist of one main process using transmit followed by waitfor with an...
  3. tangodelta

    loud crackling noise on calls/one way audio on calls

    Since the day one roll out of our 3300MXe we have been experiencing loud crackling noises on calls. At first it was reported on external calls so naturally the problem was said to be TDM trunks. Soon ater the problem was identified on in house calls some on the same VLAN. Today and yesterday I...
  4. tangodelta

    blocking incoming calls by calling number ID on 3300

    I am a little hazy about the terminology. By calling number id I think I mean ANI. The number sent from the LEC on the incoming trunk. I have looked through the help files and find nothing about incoming blocking. I would like to be able to either block a certain incoming number or send it to...
  5. tangodelta

    MODEMs over IP trunks

    We have a cluster! A cluster of seven 3300 MXe III ICPs with ASU IIs attached. We have lot's of modems we call at remote locations. Everything was working good in the "interim" configuration where the analog lines to one 3300s ASUs were routed on a T1 trunk to the existing PBX and existing OPX...
  6. tangodelta

    5550 IP Console emergency call

    Emergency call notification was received by our 5550 IP console operator today but she was unable to view it until the third time she clicked on the icon. Emergency notification goes to 5360 telephones as well. I know the 5360s can only view the notification one at a time. If one of the 5360s is...
  7. tangodelta

    Silent Monitor on 3300MXe

    ref: thread1329-1556697 Setting up silent monitor seems fairly straight forward. MDC 5.0. Monitoring and monitored extension must have silent monitor enabled in COS. My question is - if the COS says silent monitor allow=no is there any way around that? If a Dn is being monitored will the...

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