Search results for query: *

Since I can not seem to get the CP to cooperate loading a WAV file or even converting it so that I can load it into the CCR I am looking at a way to play the WAV file on my PC or Laptop plug a headset cable into the outgoing audio port on the PC and then send the audio into the VM system that...

I was just curious does anyone know why the 400 series cabinet was replaced with the 500 series V2 cabinet? I would think they would have just continued to build on the same platform and just keep releasing new software versions? I mean it looks like the entire design of the cabinet even the...

Is it possible to download a WAV file for the auto attendant for a system NAM 4.1 or CP--100?

I have been trying to find the instructions for loading a WAV file and activating the MOH feature on R7.0 but I can;t seem to find the HELP file on this. Do you know where I can find a step by step on this? I thought it would be easy just load the file and turn it on.

Is there a set of rules or guidelines for setting up an efficient and effective immediate answer Auto Attendant that will work well for the staff but not drive the callers and customers insane with frustration?

I am really surprised that the MOH which we use an IPOD with our own music can not be played over the handsets like the Nortel. That feature has been on the Nortel for probably 20 years from what I understand. I am so surprised that IP Office can't do this simple feature. has there been any...

Hello, I am trying to set up the auto attendant to allow the caller to be prompted to dial the extension number. For example "if you know the ext of the person you are calling you may enter it anytime during this greeting" this is not working. We had a Nortel and the Call Pilot would let you...