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I just setup an SBC 10.2 with SIP trunks to AT&T, IPO was already in place as version 11.1. When making an outbound call, the sip header is adding a "L" in the "TO" field, for example To: <sip:15555551212L@10.21.1.10> I cannot for the life of me figure out where this "L" is coming from, it is...

I am trying to set up active directory sync between AD, SMGR and IX messaging (Avaya Messaging) Everything works, except we still have to go into ix message to change the user to use the IMAP as the storage option from the default "database", I cannot figure out how to change this default option...

Does anyone have an example IX attendant auto config or a document with one, I cannot find any example at all. It is not the same as the IX workplace or 46xxsettings config file.

Looking to renew some certs on a old 3.1 CM, I have little experience with these older systems and the yare very different than the current versions of CM, I cannot find any way to upload a new root cert and server cert, although I do see the server.crt in the /etc/opt/ecs/certs/server...

IPO noob here. I have a new IPO setup and the phones keep rebooting every 10-15 minutes. I enabled syslog on the phones and I am not sure what is causing the problem since there is so much info in the debug log. I suspect a databsae error with the users but not sure. For simplicity I deleted...

So I received a new IPO 500v2.. well used on ebay for $50.. It had a working 8.1 license, I could login and see it all configured. I took a blank SDcard formatted it using the IPO manager, and then recreated it. It boots up and I can see the webpage and that it is 11.0.4.8 I cannot load the "IP...

In Aura I can type "list usage extension xxxx" and find out where the extension is used in every place, like hunt groups, paging groups etc... Is there a way to do that in IPO ?

Anyone sending alarms from on prem customer SAL/ADS servers to their own Alarming service, such as your own BP SAL (BPAR) or any other method of getting alarms from the customer on prem SAL to you, I am just looking to see what other options are out there.

I am not even sure if this is possible, as I am having a hard time finding docs on this. However is Anyone using the ADS/SAL server for an Alarm Receiver? Do you have multiple customers alarming directly to your ADS/SAL server? Pros/Cons? I am trying to find more info on this to see if I can...

Anyone have any good docs on Integrating Avaya Aura with Microsoft Teams Direct Routing, I have not really found anything meaninful yet. Or even a training class I can take? Thanks in advance.

I am looking for a solution to change the on call person via a vector variable. The ability to change the routed to number in a vector by calling another vdn/vector that will have an announcement asking for the desired on call number, you enter the 10 digit number and then the routing will...

When calling a deskphone with EC500 enabled it will ring the attached cell phone. Once in a while if the cell phone is answered on the first ring the cell phone will get disconnected and the desk phone will continue to ring, is there anything I can look at to help mitigate this from happening...

Hello all, I am looking for a solution to integrate Communication Manager 10.x CDR data and Microsoft Power BI, without using CMS as a odbc/sql source. I would like to see what options I have out there for this integration if possible or what others have done.

I am so far unable to get LDAP for administrators to work on a local exchange server for IX messaging. Also finding limited documentation on this. Anyone have any luck with this and have been able to get it to work for admins of a specific OU login to the messaging software?

I have been using SLAMON for various customers of mine, however I am finding it lacking in some of its reports and its visibility into a network. I am looking for suggestions on something that has a more indepth look into the voice world of qos monitoring and network troubleshooting, mostly on...

I have a fun one with a customer. We have a vdn going to a fairly standard vector that sometimes music on hold does not work and the vector processes differently. You can see in the "Not Working Trace" below that it skips the step for music for some reason, this is happening in multiple vectors...

A while back there was a push from Avaya to have a certain percent of a BPs customers on a SAL server with a 90% or higher healthy rate for their equipment in GRT. Does anyone know if this is still the case and or where I might find some documentation on this? I have been looking but unable to...

Not so familiar with E911 so bear with me. I am dialing 933/911 for testing currently. When dialing 933 our outbound caller id can only be one of the numbers assigned to the PRI it seems, anything else will not work and the caller ID will use the lead PRI number. When dialing 933 I should be...

When pressing the EC500 enable/disable on the phone I get the following error in SM. 403 Forbidden (feature activation failed) This feature is working on h323 phones, I cannot get it to work on Jseries SIP phones for some reason. Not sure what the issue is. I've bene through the config...

Anyone get a Cisco ATA191MPP working with session manager, I cannot get it to send re-invites and the option to do so appears to be missing in the cisco config. I can get calls to work but no audio when calling out from the device. If we call out and press any # it will then work with audio...