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  • Users: zhulin211
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  1. zhulin211

    Demo configuration file

    Hey everyone, My company will install IP office 500, then I would like to learn it, I have installed V11 manager software. appreciate if someone can provide me a offline configuration file. my email: zhulin211@gmail.com thanks!!!
  2. zhulin211

    how to program a phone in Norstar?

    Hi All, I am very new to this system. my company Norstar has 5 NT5B41GA cards,now only 32 lines have dial tone, I want to a new phone with new line, how can I do that? does it hit system max capacity? really appreciate if you can give me some instruction or doc or web link. thanks!
  3. zhulin211

    Avaya IPO500 series end of life

    Hey all, I am very new to Avaya pbx product, could you pls let me know some very basic info for IPO IP500? I intend to use it as backup system in an office with 150 analog phones, and 15 1FLs trunk - what is capacity of one IP500 box? I guess it can be stacked, correct? - what is the latest...
  4. zhulin211

    call forwarded carried number.

    Hi all, I know there is a work around for this scenario:I have set up a acd (x3333) and am able to dial x3333, all good, but when I setup my phone x4000 call-forwarded-all to x3333, caller will get 'call has been forwared to a voicemail 4000, however...', I know CP take and check called number...
  5. zhulin211

    incoming call block to a specific extension

    Hi I am still new to Nortel cs1k, I want to block all calls (internal and external) to a specific extension, what is the best way to do it? I set IDC but it can block DID calls from SP, but hows about internal calls? thanks.
  6. zhulin211

    1120e phone support multi-cast?

    Hi All, I got an issue: cs1k connects to cisco cucm by SIP trunk, when a 1120e dial a number in cucm and call is put to a queue in cucm (version 10.5, native call queuing feature), 1120e is supposed to get queue greeting, but it actually doesnot, it hear a mute, and phone in cucm dont ring. so...
  7. zhulin211

    how to shutdown SS server gracefully?

    appreciate if someone can help me with this simple question: one of my SS server in cs1k need to to connect to another UPS feed, then I want to shut it down gracefully in command line, what command line for it? thanks!
  8. zhulin211

    how to block an specific phone number to PSTN?

    hi, in my CS1k, PRI trunk to PSTN, how to block a specific called number in an outbound call to PSTN? thanks!!!
  9. zhulin211

    Hi, how can I get a IPset last used time on CS1K?

    a quick question, appreciate if you give a hand: some ip phones did not registered to system, then how can I find it last used time on CS1K?
  10. zhulin211

    Music onhold while waiting call center agent

    Hey all- I have a couple of questions regarding CS1K music on hold, thanks. when someone call my company main phone number->press "0", call will route to callcenter, while waiting for agent answer, he will hear a music-on-hold greeting: >ld 21 PT1000 REQ: prt TYPE: nit TYPE NIT_DATA CUST...
  11. zhulin211

    cfw activate from console.

    Hello Guys, normally we can push cfw feature to the phone, and user can manually input destination number he wish to forward to, but I am just not sure if I can do it from overlay command. thanks!!!
  12. zhulin211

    CS1K attendant console extension

    Hi All, thanks in advance if anyone can give me a hand. my CS1K has some attendants, now if caller input"0", it will ring extension "2310", I just want to change it to ring '3917', how should I set it up? what is the call flow after press"0"? DN 0 TYPE ATT TN 020 0 02 02...
  13. zhulin211

    UCM phone notification message tone vs buzz.

    CUCM setup phone service (IEMMessage Manager)to Philip Telemetry system, then subscribe phone to it. when Philip send some alarm messages to ucm, phone will display it on screen and phone will buzz in very short period. does anybody know how to regulate or change buzz duration ? can I buzz...
  14. zhulin211

    how to retrieve voice messages after vm account deleted?

    Hi, I accidentally deleted vm account on Callpilot, am I able to retrieve its messages? thanks.
  15. zhulin211

    nortel cs1k CCSA.

    Hi, can someone help me out of this request? I want to setup a 2616 phone to control patient's phone which are able to dial out to PSTN or not: 1> control phone 2616 model phone wih cls CCSA-CSI and key 8 with COS. 2> patient phones (analog phone) have cls CCSA-CSA feature. all these above are...
  16. zhulin211

    why one phone on Norstar auto dial out?

    I have norstar as backup phone system in my enterprise, just found one phone auto dial some other phones. appreciate if you can give me some clues and help. thanks!
  17. zhulin211

    Hi, how can i find an ipset last use time?

    a quick question, appreciate if you give me some hint: some ip phones did not registered to system, then how can I find it last used time on CS1K?
  18. zhulin211

    Hi, how can I get a IPset last used time on CS1K?

    a quick question, appreciate if you give me some hint: some ip phones did not registered to system, then how can I find it last used time on CS1K?
  19. zhulin211

    BCM50 telephone resources can not retrieve IP sets.

    Hello, appreciate someone can help out my silly question: in bcm 50 Resource->Telephone Resource, select IP Sets, then it is tuck in retrieving data from device, no any result gona show up, how come? thanks!!
  20. zhulin211

    what is cable name or materials code for the cable from BCM 50 to Patch panel?

    Hi, we received a new BCM50 along with a patch panel, but 25 pairs cable from BCM box to patch panel lost do any of your guys know what is cable name/code for it? can I purchased it from market? thanks.

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