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I have set up *99 to allow someone calling from an analog set to check their VM. Is there a way that once the user logs in a hep menu will start talking right away. For example T listen to your messages press x, to change your settings press x. etc.. This would also be helpful when someone...

Just curious I noticed that the 2420 digital sets have no backlight but the 9508 digital does. How is it that they were able to get one model to light up and the other one can not light up?

I am trying to locate a CCR file so I can IMPORT it into another CCR without having to rerecord it. I browsed and could not find it. Do yo know where on the CP it is located and where I browse to get it? I thought the BROWSE would have dropped me right into the correct folder where these are...

I have the voice mail to email working just fine sending a copy of the messages to any email address. when I try to just send an ALERT nothing is being received? Any suggestions?

I have read several posts about this same problem. I have a professional recording that needs to be used for the CCR of AA and even though I have converted it to a VBK using the CP Player when I try to IMPORT the VBK file it just sits there. Has this issues ever been resolved or is it still...

Is there any way to have more than a single call ring at a set when using a hunt group? I have two receptionist that have calls assigned to them on target line 157 in their hunt group only a single call gets assigned to each set at a time? If another call comes in it will not ring on their next...

What you thin is the safest way to provide access to dialing Intl. calls using a PRI on a BCM-50? I have about 5 handsets that need access to place intl. calls.

The instructions I have found for VM to EM including YouTube video instructions just says that I have to have a EM server. Is it possible to just have the VM's converted to a WAV for example and just sent out using our existing Cox service like if I were using for example Mozilla Thunderbird...

I just read the new features and details for the IPO release 9. It looks like it will handle up to 2000 extensions at 32 locations. Is Avaya getting into the larger scale systems and networks to compete with Cisco and some of the other large scale systems?

What is the best door phone for the IPO. I looked around and I could not find an "IP Office Door phone and Door Phone Controller unit" made by Avaya.

Strange thing is happening. I have a PRI on a MICS and and the set 221 filter for set and line on ext 221 is set for 01. It has deny 0,011,411,976,1900,1010. When a call comes in and I press TRANSFER 9 then dial the a local 7 or 10 digit number the call says restricted but if it s a...

When setting up a new IP Office are there any extension or system number conflicts like there on some other systems. For example should the extension numbers only start with 2xxx or 3xxx etc. Should they be 2 or 3 digits long? Thank you

I have the SERVICES ON showing on more than one handset. It should only be showing on DN 3300 ( Reception ) but it is also showing on DN 3303. Anyway to remove this from DN 3303?

I had seen a post that there was going to be an easier way to PARK on the new revision. More like Nortel PARKS calls with a code. Has that happened?

I would like to replace te 5420 handsets with something newer but only te digital models we do not want to add the extra expense to run POE and do not want power supplies all over te place. What would you suggest? Is there a digital model that provides a backlit display or maybe even color...