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Hi, I have been using Rexx scripting for a little while for very basic scripts for "copying & pssting" information from a text file into a third party application. I tried using the ZocGetFilename commannd, i.e. file= ZocGetFilename(Select file to Upload: ", "*.txt"), but I cannot see to get...

Hi all, I was wondering whether there is any documentation that someone may have put together that explains what each of the rows does for the American Standards within the ARS and Toll Analysis tables. I believe that these entries are based on the North American Numbering Plan, which is a...

Hi all, It is the same old questions again about the name of an Attendant VDN not displaying on the Operators Console when a call is answered. Is this still an issue from many many years ago or have I missed something? Any feedback would be much appreciated.

Hi, Is there any form of documentation that shows the preferred method of implementing Daylight Saving Rules, etc. for a multi-location switch? I have been looking through the manuals, etc. and there seems to be so many different areas that can be used, such as Locations (Time-zone & DST)...

Hi, I have an installation of the Avaya Aura Call Center Elite Multi-channel coming up in the new future and I was wondering whether there is any documentation on the "Best Practice" for setting up the "Last Agent Routing" feature? I have been searching the internet, etc. for a while and...

Good morning all, After years of using the ProComm app for building scripts I have finally moved across to Zoc Terminal due to the need to use SSH connection. I have only started to play with the scripts but have hit a problem using text delimited files and thought I would fire my question out...