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I just replaced an older BCM1000 3.7 with a BCM450 6.0 and although everything works fine, the customer has complained about low volume when he re-records the information mailbox(es) from outside? Nothing has changed with respect to the hardware modules as I put his existing CTM4's and DSM32...

Not to monopolize the forum with multiple questions here, but I've been working on a bunch of stuff lately and although I searched for any answers or restricted Element Manager through setting up a separate User account, I could not resolve getting some kind of "admin" type setting to keep them...

I've spent time playing with settings trying to get Message Forwarding working with a Bell Fibe service to no avail. I got past the initial settings which changed the alarms from one type to a "44010 alarm". Each time a call is placed the forwarding is turned off and the alarm generated. I...

I've just been testing FMFM and wondered whether anyone can comment on possible solutions to some problems I've encountered? 1. If one active call comes into a phone and sent through FMFM, it won't process any additional through the same extension? 2. If the call comes in as "anonymous", since...

I've managed to go through both examples and notes in the Forum here to set up voip trunks on a BCM450 6.0. Registration does come up on power up with the BCM, and remains online. The minute a single phone call whether to their echo test or simply dialed out and hung up is placed, within 2...

I just replaced an older BCM 3.7 with a BCM450 transferring the modules, sets, doorphones and door controllers. I know about the BST vs older doorphones, but these were already working on a BCM 3.7 and from what I remember when I last had a "Norstar" doorphone in my hands working, they didn't...

I just thought I'd bounce this problem off my associates on here. The problem is that the BCM stopped taking calls from cell phones. Landline calls were fine? I'm aware that flags can be put on PRI calls to differentiate 800 and FX calls as I've used them before to change processing of the...

I've been fighting some issues with this BCM for a while now, but yesterday had a different symptom. Both the power and the status LEDs were not lit? In element manager I reset the alarm LED and it came back on green but still no power or lower light? System seems to be running fine but the one...

I know how to set up ring service but thought instead of fighting my way through testing various methods, I thought I'd ask if someone has an easy template already figured out? I need to set up night service for 5 pm thru 7 am monday through friday and all day saturday and sundays. The issue I...

I'm having issues with BCM450 and bad audio which seems to vary from time to time. It seems to run fine at times for days and others for hours. In an effort to minimize these problems, I've been trying to adjust the codecs. Can these be adjusted on the fly or does it require a set or system...

I've finally got a problem resolved with a 450 6.0 with teleworker licences. Finally the setup is performing and working the way it's supposed to. The reason for this post is to see if someone can explain something that maybe addresses why I end up still seeing 1% and 2% packet loss alarms? I'm...

This is probably a dead issue at this point, but does anyone have a server app that will collect the information/call detail and audio coming out of either a BCM450 or BCM50 with the appropriate Professional Call Recording licence(s). I know that some have utilized the email option to have it...

I'm just trying to get a solid understanding of how the IP sets work off prem through Nat Transversal. I've been having audio problems with with packet loss violations showing up in BCM monitor with anywhere from 1 to 3% (sometimes 5%). I've just switched out the system to see if it resolves the...

I have an old Nortel Voip Gateway and I'm trying to reset the unit back to original? There is a reset button on the front of the unit and although it reboots it, it fails to set the default IP address back to it's factory default and the default user name and password. Anyone have any ideas on...

I've been fighting with a BCM450 that has issue with IP sets all off-prem at one location, that one set gets kicked out and then they can't get it re-registered and eventually just register a different extension number? They tell me that other times when they try to register one number it kicks...

Hello all! I have an issue that's just come up recently after a visit by an IT guy that just says he re-booted the off-site router and after that the IP set wouldn't come back up?? I've tested and confirmed that from both the original off-prem site as well as trying from my location last...

I took a backup of a CP100 onsite and then tried to restore it to another CP100 in the office. I have put adequate keycodes on the second call pilot to support the number of mailboxes and the Call Center ap. It starts the restore and after a long while of transferring data, it loses connection...

Hello all! I just wanted to check with the rest of you on something. I have a BCM450 that has remote teleworkers working on the system. They're fine as far as calls to and from the system. I was just checking this morning on calling from a remote location to a different remote location and...

I have a site that initially used to be a BCM50 which even after 2 hard drive replacements, continued to lock up requiring a reboot. On suggestion by someone that perhaps the traffic was too much for a 50, we changed it to a 450. It has all the latest patches and we continue to experience...

Hi all! I just wanted to check before I head out somewhere. Can you put a 200 BFT into a 400 Chassis? The reason being that I wanted to have raid drives, which are supported in the software and do work on the unit. Unfortunately, because of the positioning of the hard drives in the 200, the...