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IP office running 8.1.69 embedded VM to email stopped working, customer is new at his location so he doesn't know exactly when it quit, its a school and he says the teachers quit getting emails about a month . I turned off windows firewall and I can ping the email server. Rebooted the ip...

Customer has a ip office that uses a time profile, during business hours the calls go to a desk but after hours it goes to a autoattendant module in Voicemail pro. They want the ability to call in from home in case of bad weather and have a message in front of the night autoattendant that will...

Customer has IP500 v2 running 9.1, exts are in the 2000 range , on the auto attendant I have the direct dial by number checked, on the action tab i have Dial by number on option 2. It didn't work, I found that by dialing a extra 2 it usually works( even though by checking the dial by number...

Customer has a ip office, we have connected a Multitech mvp 130 in a remote location, we can make and receive calls but when we hook it up to a Multilink POLNET ACP-5 ( modem line sharer) and TVA calls it the line drops before they can get the information they need, any settings that I can change?