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I have a problem with connection OpenScape Business X5 Unify and Apple push Notification - APNS. When the software myPortal to go is running in background, it not receveid notifications. I find this erro: 2017-01-09 15:39:53,088 ERROR [com.unify.osbiz.uc.apnsmanagement.APNSProvider]...

I Have a session Portwell Border Controller 6.2, I have remote extensions Onex Mobile for Android to properly record the ASBC. Problem: you have audio on calls from remote extensions. Oberservação: The ASBC is behind a RV082 10/100 8-Port VPN Router - Cisco, I have done the following port...

The service Avaya IPOCCR Printer Discovery Service is not Working. It is not possible to perform the configuration of a schedule, it is possible to check the error in windows event viewer and also in the CCR. The User used is local administrator of the machine. When we try to make the reset...

The service Avaya Recorder is Stop. Not enable. Help, please.

thread940-1716248 I found that when the User activates the function does not disturb the phone manager (4.2.31), automatically loses the record. Someone found the solution to this problem? The users are part of a CCR group. Following logs: ********** Reconnect Selected ********** **********...

When I access the voicemail through the Pro client, all options are soemente as read. I believe it is a permission issue. Has anyone encountered this problem? The Voicemail Pro is running on a Server Edition.

Hello, I have some doubts about the resiliency of IP Office Server Edition. In a system with a Primary Server and Secondary Server, when the Primary Server out of service, the Secondary Server should take immediately transparent to the User? The IP extensions must lose record to record in...

Hello, I am installing an IP Office Server Edition with the following topology: Primary Server Edition (9.0.0.829) Server Edition Secondary (9.0.0.829) 6 gateways (control Unity) (9.0.300.941) Server edition running on virtualized environment (VmWare server 5.0) Avaya provided the ID...

Hello, I need to implement the following configuration on a client: Chief secretary. When any extension call extension of the head, this link should directly touch the two branches of the secretariat 1 and 2.'s Departments must answer all calls from the boss and then transfer the calls to the...

I am installing Server Edition solution in the following architecture: 1 Server edition primary V9_0_3_941 1 Server edition secondary V9_0_3_941 6 modulus of expansion (V2) I have the following problem: The primary Server Edition works for a while and then automatically disables the...

I'm having trouble after upgrading the CCC to CCR. The client has a license for 20 agents Callcenter CCC but the customer states that included more than 20 simultaneous agents in Callcenter CCC. After the upgrade is only possible to register the 20 agents. Anyone know if the information to...

I'm using a public IP address on the LAN interface 2 to record remote sip extensions. The record works, but the call does not have audio. When the call is waiting is possible to listen to music on hold. I checked the doors of RTP and softphone SIP devices, but is possibly sculpt audio on calls...

I have a doubt regarding the version 8.1, the manual does not properly report the version 8.1.41.1 works in Windows 7. I know it works perfectly on Windows Server 2003 and 2008 R2. Someone already tested on Windows 7?

Hello, I have a big problem. I have 3 IP Office 500 V1. Software version 6.0 (18) and 6.0 (14). I have I 4 modules phone 30 V2. When I connect these modules on IP Office, the modules does not sync, even after you restart the IP Office. In the System Status appears in the following alarm...