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I have an ACS PROC that has the usual bad power supply board and needs it replaced. I have done that many times. I opened up an 308EC expansion module and noticed the power supply looks the same with the same ribbon cable. Can I take the power supply from the 308EC and install it into the ACS...

I have heard of this happening before but this is the first time for me. I was changing out a COMBO card on a MICS 7.0 with an active PRI and replacing it with a 2 port fiber card. When I powered up the system it went into a COLD STARTUP. I had backed up the entire system via the NRU before...

I have a site that is using a MICS and is setup for a BRU can this same card and keycode license be converted or used if we switch over to a PRI? I checked with the HARDWARE options and it does not show PRI as an option just BRU and T1 ext..

Tried to install DM 5 onto Windows 8 and I am getting errors any suggestions?

Can I get a UM license for the BCM450 that will provide the "Message Forwarding" which directly forwards a VM message right to any email bypassing Outlook? Thanks

Does anyone know if AVAYA will be releasing any updates in the future for the bcm50? Thanks

I have tried to use the setup and use the SMDR feature to get just some basic incoming only stats for the PRI from the BCM but it is not working. Is there a step by step guide for using this feature. Is it standard or do I need a key code. I am just trying to get a daily report of the calls...

This was done with the older MICS system and a NAM a while back. It was all located inside one large building so they could get more DN's and they used centralized VM it worked just fine. I know they used keycodes to create this. Can this be done the same way, create a large BCM50 system so...

ON a MICS 6.1 and using a NAM 4.1. I have a CCR set for delayed 4 rings. This is working jsut fine but on the weekend they want the CCR to answer on the first ring. No problem I build auto night service and it works on from 7pm Firday until 5am Monday. The issue is that they want the selector...

Hello, I have a request to open up international dialing in Canada for a single DN. This is a Nortel MICS 7.0 with a PRI and about 30 handsets with many in public areas. The international has always been restricted both thru the MICS and the telco PRI. They want to be able to call numbers...