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  • Users: pdawg62
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  1. pdawg62

    BCM450 Music Upload

    Hey BCM gurus, I have a questions regarding the internal music on a BCM450. My customer was never able to utilize the MOH plug as it was defective from installation. Nortel only offered to repair it if we sent back the unit, but we had nothing large enough to support them during the repair...
  2. pdawg62

    BCM450 Lost Music-on-hold

    Hey experts, I have an odd one for you! I have a customer with a BCM450 6.0 Vs. 12.2 that started to have an issue with their on hold announcement when they went to load an updated message. The new message is available via background music, so the file uploaded ok, but there is silence on the...
  3. pdawg62

    Call Pilot Remote Message Notification

    I have a customer with an emergency mailbox & a cascading remote message notification list. ( At least it's supposed to cascade! ) The problem is - if it hits voice mail on the first cell phone number it stops cascading, because it considers the notification complete. Has anyone experienced this...
  4. pdawg62

    BCM 450 Power Supply

    Anybody know where you can obtain a replacement power supply for the BCM 450 expansion cabinet? It is manufactured by Sparkle Int'l, part# FSP350-62R01 . Nortel part number is NTAB3419. Thankfully this is a redundant power supply, but I'd like to get one soon. I can't seem to source one...

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