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I have calls that come into IPO via a PRI Line. I want to basically forward those calls to another device. I have a SIP line setup with the other device but am unsure how to go about doing this. I was hoping it would be just as simple as a Inbound Call Route with a special destination, if...

Hello All, I have a lot of security vulnerabilities revolving around port 143 and 993 (IMAP) on the server that hosts VMPro. I have identified that the VMPro exe is the one using those ports. I have exhausted all of my efforts trying to turn off this IMAP/Web Services feature. I think it...

Evening, I have come across a problem regarding calls between extension as well as call that go through my VM Pro and eventually get transfer to an extension. The calls go fast busy with no message. The inbound calls that are routed to an extension via a VM Module just hang up. Any help...

Morning Everyone, I have recently begun moving my VOIP network over to a VLAN. Without making one large cut over I have implemented the use of the second LAN port(oddly named WAN on the hardware). I have a phone on that network that boot, grabs a dhcp address and can make calls. Now if the...

Hello All, I have a situation that I need help with. I have a small satellite office that is in the same building as my main office that houses IPO. That office is connected via a fiber line that is run to a switch that terminates in that satellite office. How can I connect a analog(Tel...

Avaya IP Office v. 9.0.0.0 Build 829 Contact Store v. 7.8 VM Pro Client v 9.0.0.0 Build 311 Avaya 6930G Phones Good Morning, Multiple external numbers point to a Reception Phone. Each number has a Module in VM Pro with corresponding Menus/Options/Exit Points. The reception phone picks up the...

Avaya IP Office v. 9.0.0.0 Build 829 Contact Store v. 7.8 VM Pro Client v 9.0.0.0 Build 311 I have what I think to be a unique issue because I cannot find any other info on it or maybe it is so simple that no one needs help with it. So I have incoming call routes that direct a full phone...

Good Afternoon, I have been trying to find a solution to my problem for a week or so now. I am using Avaya IP Office 10.1(8.1) with a voicemail pro client. Scenario: A User was moved to a new extension. Old user/extension deleted and new user/extension deleted prior to the switch. I created...