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4621 IP Phones, 2nd appearance auto answering during calls
I'm having issues in a call center where we have recently deployed 4621sw IP phones. While the agents are on a call on their first appearance (internal or external) a second call incoming to their station directly will either merge automatically with the first call or drop the first call all...- kmh5091
- Thread
- Replies: 15
- Forum: Avaya: CM/Aura (Definity)
