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Hello Micros ISL and SVC experts! it has been quite a while since we have posted here... My question is: we transitioned to SVCv4 from SVCv2 because lately the SVCv2 Windows Service just started randomly crashing with no reasonable explanation (no useful info in the Windows Event log). After...

have been running a mix of WS4 & WS5a for many years. Just got our first WS6 running Win10 Enterprise IoT. Installed RES via CAL and that works fine. However, I cannot seem to print to locally attached serial thermal slip printer. I have an 8 PIN to DB9 serial adapter. Then attach a DB9 to DB25...

we are using MerchantLink for integrated credit card processing in our Micros 3700 5.4 we are closed over the summer so I had purged all historical data. I want to say there was a setting for how many days of history to keep specific to the Credit Card batches but I'm not finding it now. Now...

I know about call micros.sp_PurgeHistory(); but that does not do anything for purging old Credit Card Batch data (MerchantLink integrated credit). Anyone know how to remove all credit card batch history from the database?

I know when Win10 first came out, it was suggested that we not run the central server on Win10, but I've installed 5.4 on several Win10 PCs and even a surface tablet and cannot find any issues.. anyone know of any "gotchas" there for RES? I have a few POSReady 2009 tablets I'd like to retire in...

I want to make sure all MerchantLink PAN card data is purged from my Micros 3700 5.4MR4 database. anyone know of an easy query or some sort of double check to make sure this is being done on a routine basis?

we use the Micros 3700 Stored Value Card (SVC) module to integrate with another third party POS which hosts our Loyalty Points program, Stored Value, and guest discount vouchers. When a guest checks out through Micros, the sales person has to press three different buttons, one at a time, and...

wondering if anyone out there is currently using a tokenization/EMV solution integrated with their Micros point of sale? We are looking at MerchantLink's TransactionLink product (we're currently using MerchantLink for standard magstripe based integrated payments) As I understand it, Oracle needs...

Hello! We would like to create a product to sell at one price (single button) that is the combination of two menu items that roll up into two separate Major Groups.. sell it at one price real quick, but have the price be split out to the correct Major groups for reporting purposes. Imagine you...

There are two canned reports: VoidReason.rpt and Emp_221.rtp (which is employee tips report) Wondering if anyone has a 40 column version suitable for printing at the POS on receipt printer?

I have created a new Autosequence, the associated Autosequence Steps (two steps each run a report to PDF), and a Schedule class to schedule the Autosequence to run. No matter what schedule parameters I try, the Autosequence will not fire on the schedule. I've tried stop on error, ignore error...

Our annual maintenance contract is due now on one of our micros systems. I am wondering if any micros users out there have opted to drop the annual support contract? We rarely if ever actually call them. Our old local Micros dealership used to allow us to just go time and materials....

Micros 3700 system 5.2, I am using SVC to redeem coupons for Value discounts with the SV_Accept_Coupon message. When I void a discount applied in an active transaction, SVC is not sending a Reversal message through SVC like it does when you void a SVC payment approved by the SV_Redemption...

Was wondering if anyone knows if there is a call that can be made to a DLL or webservice or anything else in Micros that will allow us to create the HOSTS file from the database records without having to log into POS Configurator and going to Devices>Network Nodes> and clicking on the Update...

I have a WS4 that is on a 2.3 mbps connection back to our main database (3700 v5.1). Although this is not ideal, it seems that it should be more than adequate. The speed is slow but the connection is solid (no drops). Anyone have first hand experience with running a workstation connected to a...

Hi, I am wondering if there is anyone out there that has first hand experience working with the SVC SIM? We have been using the most basic functionality for years but I really want to utilize more of what this SIM has to offer and any additional insight above the basic PDF document would be...