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  • Users: HBcity
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  1. HBcity

    How to force remote IP phones to register to remote CLAN on gateway?

    I have a remote G450 in Europe registering to a central CM in Texas. How do you force the IP phones in Europe to register to the CLAN on the G450? Is this done in the 242 string? CM 6.0
  2. HBcity

    What is the benefit of using a H.323 trunk?

    I'm reading up on H.323 but do not understand the purpose of a H.323 trunk. Why would you build a H.323 trunk over a ISDN trunk.
  3. HBcity

    What is the benefit to have your IP phone register to procr over a CLAN card?

    Can someone explain the benefits to have your IP phone register to procr over a CLAN card? Thank you
  4. HBcity

    Verint extension numbers are showing up on agent's phone display -v11

    The Verint extension is showing on the agent's display. Is there a way to remove this? Example. What an agent sees on phone display is: 202-5544 SalesVDN the 202-5544 is a extension in the Avaya PBX and isassigned to Verint recording. PBX is Avaya CM release 6.0
  5. HBcity

    How to have two extension go to one MM voicemail inbox?

    I have to separate extensions on two 9620 IP phones and I need both to share the same MM voicemail inbox and light up on both phones. Do I need to create a new coverage path to accomplish this? CM 6.0 with Modular Messaging
  6. HBcity

    Total maximum characters on the display of a 1616 phone?

    I searched and have not found any info specifying the total maximum number of characters that can be displayed on a 1616 phone. I manually counted 25 but just want to see if there is a more "accurate" way to find out. CM 6.0
  7. HBcity

    Modular Messaging - How to show unactive subscriber

    Is there a way in Avaya Modular Messaging to show a log of all unactive subscribers? I found "Subscriber Activity" but it only shows one subscriber at a time. This is to clean up any unused mailboxes, thanks.
  8. HBcity

    Where is VDN capacity ?

    I did a Disp Capacity and looked over each tab multiple times but can't find where the VDN capacity info is. CM 6.0 S8800
  9. HBcity

    What does high jitter indicate on a "list trace" ?

    Our agents are reporting static and voice cutting out on incoming calls. Here's a trace from one of the agent's 1616 phone. VOIP data from: [xxxxxxxxx]:3328 19:45:39 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:12 WC:2 Avg:0 19:45:39 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0...
  10. HBcity

    How to CMS r17 Admin back up to network drive

    I performed a tape drive admin back up before but not backing up to a network folder. I'm at the "Backup data" form and don't see an option to select a path to a network folder. Is it even possible to do a Admin back up to a network drive?
  11. HBcity

    How to create route plan for remote site local dialing

    I have a remote site in Dallas, Texas that registers to a central site in California. I am providing the users in Texas local Cali extensions. I do not want to pay long distance charges when they dial local Texas numbers. Do I need to create a new ARS analysis? If so, does that require to add...
  12. HBcity

    How to list mailbox in use or not in AUDIX?

    I'm performing a audit on unused mailboxes in Audix. Is there a command that can list all the unused mailboxes? I tried "list subscribers" but that doesn't show what I'm looking for. Thx
  13. HBcity

    How to change zero out attendant to a 9620 phone

    I replaced the Type 302 with a 9620 IP phone but when users in the office dial zero, the call is still ringing at the Type 302 phone. Is there a command in ASA where you can program zero out to ring to a station other than the "attendant"? CM 6.0 S8700 with MM
  14. HBcity

    Avaya extension on Android devices using CSipSimple?

    Has anyone had any luck with getting CSipSimple to work on a Android device? I already created the extension in Session Manager but have no idea how to configure CSipSimple on my Android tablet.
  15. HBcity

    What does "extension active" do in a vector?

    I'm not understanding what "for extension active" do in this line in a vector. I Googled it but not finding a specific explanation. messaging skill 123(for Modular Messaging) for extension active CM 6.0 S8720
  16. HBcity

    CMS 16- anyway to save profiles?

    I'm installing CMS r17 on top of r16. Is there anyway to save my profiles just in case they get erased?
  17. HBcity

    Anyway to stat med pro and Clan boards?

    When troubleshooting VoIP calls, are there any ASA commands to check the status and health for Medpro and Clan boards? CM 6.0
  18. HBcity

    How to figure out which trunk is used for outbound calling

    How do I find out (besides putting a trace on the station) what trunk is used for outbound calling? This is for a remote site registering via WAN to a central S8800 CM 6.0
  19. HBcity

    Trunk group is down, how do I found out what is riding on that trk grp?

    Carrier disconnected one of the trunk group (for example trk grp 33). Users are reporting voice outage. How do I find out exactly what is riding on trk grp 33? I did a list trunks and list route pattern. Is there a command that is similar to "list usage" that would show what is used by trk...
  20. HBcity

    Can a analog conference phone be programmed as a bridged appearance?

    I have an executive who wants a analog wireless conference phone in his office. Can I bridge his desk phone extension to the wireless conference phone? Build it as a 2500 set? Desk phone is a 9620 IP CM 6.0 S8800

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