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  • Users: CraigSTA
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  1. CraigSTA

    I am getting Basic Recordings all day on Nice Perform NICE Perform 3.2.

    HI Everyone. I am getting Basic Recordings all day on Nice Perform NICE Perform 3.2. However, in Totality 90% of calls have CTI and just 20% are inserted into DB as Basic Recordings. I would like someone to help me with a process to follow such as what log will show me why this is a basic...

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