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  • Users: Rubzrain
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  1. Rubzrain

    Avaya CM: One way audio when the call is from VPN to LAN

    We try to setup a VPN. Unfortunately we tried to conduct a test call for VPN to LAN. And there's a one way audio. But for LAN-LAN calls it is working.
  2. Rubzrain

    Avaya CM: We want to hide the CLI when calling the Hunt-Group ext

    Here are the details: User Ext: 7001- 7090 Hunt-group Ext: 8888 Hunt-group member: 1001- 1008 How could I remove the caller ID of the user once he call the hunt-group 8888 and route to the ext 1001-1008. Once the call routed to 1001-1008 it will not display the caller ID of the user.
  3. Rubzrain

    Nice Recording Express 6.3

    Hi, We have Avaya CM, Avaya AES and NRX voice recording. When the agent login on the recorded ext using its login agent ID. The AgentID of the agent is not reflected on recorded calls in NRX. Thanks, Ruben
  4. Rubzrain

    When IP-Network-Region 2 call to IP-Network-Region 5 encounter voice choppy

    Hi The issue is when the user which is register on NR2 call on NR5 which in the branch are encounter call choppy. But from the other network region is working fine. Here is the configuration of my IP-Codec and my Network-Region. ip-network-region Region 1 Cisco...

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