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Working on setting up a basic system for a client, just 2 pots lines, and 6 digital stations, 221-226. I've set up all 6 voice mail boxes in call pilot manager, and initialized the voice mail boxes on each hand set including the 100 general delivery box. How do I add an indicator light on...

I am trying to see if I can rebuild a BCM 50 for a friend. I believe the hard drive is non functional. Can anyone assist? I do have some spare working hard drives laying around - is it possible to drop one in and get it to load? http://www.johnsonmotorsales.com

Often times users find stuck lines on the bcm system after transferring a call using the "link" function to an external number. Physically breaking the copper connection to the bcm system clears the lines. Lines show up as "line in use" when they are stuck. Rebooting the system works too, but...

I have a bunch of Nortel / Avaya 1230's in use with my BCM50 R5.0 system, and I'd like to try and get lines appearing on the attached Key Expansion Modules strapped to each unit. We have 12 pots lines at our business, and I'd like to have all 12 lines appear on each phoneset. There are only 10...

I have a few questions concerning night ringing service on my BCM-50 R5.0 systems. I'd like to set up night ringing service so that the front desk receptionist can hit the "night ringing" button at the end of the work day, and that will cause extra DN's in the building to ring on incoming...

I have a Nortel IP phone deployed in a warehouse - it's a 1210 with very few LCD lines. I'd like to try an provide the guys a feature code that they can use to pick an outside line when they need to make phone calls. The physical lines set up on our system are: 061 - Line 1 065 - Line 2 066 -...

Picked up a used Nortel 1230 IP phone, and is has SIP firmware version 12x0.01.01.04.00 installed. I would like to reprogram the phone with UNISTIM firmware. I have most everything set up with my TFTP server program, all my .cfg files are in place and ready, but I can't seem to find a way to get...

I have a group of four BCM-50 r.50 systems that are all networked together in a local LAN, allowing for local station dialing between remote locations. (for example, a user picks up their T7316e digital handset at site A and dials a 4 digit station number and another T7316e rings at a location...

I have an on-site warehouse that we recently installed an IP phone into. The building houses our automotive detailing department, and there's always a higher noise level in there, with power buffers and water hoses being used. What are my options for getting a bullhorn or paging speaker...

Picked up 4 NOS Nortel 1230 IP phones this week, to use on my BCM50 R5.0 system. The phones are currently without any firmware at all...they power up to BootC, and then start looking for a TFTP server to get an update. My BCM-50 system does not appear to have any such TFTP server running on it...

I have several authorizations for Nortel / Avaya products that I have purchased. I need to convert them into Keycode files to upload into my BCM. Is there someone here that can assist me? I have all the information I need on my system to share. Ideally, I'd like to find out how I can get I...

Looks like we'll be adding a 4th location to my workplace, a small building that will house a call center of 8-10 people. I'd like to interface those folks to the 3 BCM's we have. Ideally, these folks would use digital stations, but it's not 100% necessary, I can use IP sets too. What's my best...

I'm setting up IP phones on my BCM this week. Testing the first one. So far I've gotten the phone connected to the system, I can make and receive local DN calls within the office. I can place an outbound SIP trunk call to a DN at one of our other locations, and the recipient can hear me just...

Hello folks, need some guidance again. I've got a Nortel BCM 50 set up with 2 expansions. I have a total of 12 digital stations on the base unit, and 2 expansion modules: Expansion 1: A G8x16, with 8 analog lines (all used) and 16 digital stations (all used) Expansion 2: A G4x16, with 4...

This is my thread from last summer, where we set up a hunt group at one location, and configured two remote locations to dial to the DN attached to the hunt group: http://www.tek-tips.com/viewthread.cfm?qid=1733807 I would like to set up a 2nd hunt group DN, and I cannot seem to get the...

I would like to add a filter to a specific DN in our system, preventing them from calling another specific DN. How do I do this? The extension I would like to filter is DN 2239. The DN I wish for them not to be able to dial is 2761. I tried crating a custom filter and applying the filter...

I have a small group of DN's in my main office that are functioning as a 'call center' of sorts. I have set up a local hunt group to ring all of their phones when the hunt group DN is dialed. It's working perfectly for local calls within the building, but if one of my remote sites tries to dial...

I have a wireless access point attached to a specific zone on my TZ-100, and every day or so, the WAP needs to be power cycled to regain connection to the outside internet. I've tried 3 different wireless access points, and all act the same - they'll work for the majority of a day or two, but...

I manage three BCM50 r5.0 systems that are all tied together via VPN networks using Sonicwall equipment. My main corporate store is installing a customer call center, and we need to increase the number of available IP trunks at that store to accommodate the number of IP calls that will land...

Hello...long time lurker, first time poster. I've been managing 3 linked BCM-50 systems for the past 3 years now, and our company has outgrown the 12 available voice mail seats we have at one of our locations. It's time to install more seats. We are now out of warranty on this system, and I...