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  • Users: itguy399
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  1. itguy399

    Software Update

    Hi I have an IP Office 8.1.73 that has been sitting in storage for about 2 years and I want use it to test MS Teams integration with a SIP trunk I have the following licenses installed: Phone2 ATM4 VCM32 DIG DCP16 I believe the SIP license will only run on minimum version 9. What is the...
  2. itguy399

    NEC Aspire Wiring issue

    Hi I am working on an Aspire system release 5 software, the issues all seem to be wiring related. Any help is appreciated. The lines are all pots lines being handed off on a 66 block. It looks like from the 66 block they are punched tpo another 66 block of the old telco provider ( they switched...
  3. itguy399

    Used System Question IP Office 500 v2 Version 5.0

    Hi everyone, I picked a used IP Office 500 v2 version 5.0. It has VM Pro license but vm pro server, I was going to use embedded vm since only have 8 users but if I set it to embedded vm it doesn't work. When you dial *17 to get or setup vm you get a busy signal. The system is showing 2...
  4. itguy399

    Avaya Embedded VM and system pw issue

    Hi everyone, I just picked up a IP Office 500 v2 version 5.0, the system is a working system it has VM Pro license but I didn't get the VM pro server with the system, I was going to use embedded vm since I only have 8 users. When I dial *17 to check vm I get a busy signal. I am just being to...
  5. itguy399

    Terminal Services user cannot access internet

    I have a remote user who is unable to access the internet within a terminal services session logged in via RDP. Everything worked fine on Friday. We have 5 TS servers Server 2008 r2, all running on VMware The user logs into network via firewall client, no issue User then logs in via RDP, no...
  6. itguy399

    Setting up SCN first time

    Hi I have 2 IP Office 500 v2 r7 system set up at different locations, sites connected via IPsec VPN tunnel. Any help is greatly appreciated Site A: License IP500 Voice Networking Channels Ip Route settings Ip Address 0.0.0.0 Mask 0.0.0.0 Gateway 10.1.2.1 Destination...
  7. itguy399

    MW Light not working

    I cannot get MESSAGE WAITING LIGHT to work This is Release 7 software and assumed by default if the user got a VM he/she would see a light on the phone. Phones are 4412D. I've added the extension in the source numbers V710, HSales, HCustomerService. Any help would be appreciated
  8. itguy399

    IP Office V7 embedded VM

    Hi, I am having an issue with new install of IP Office V7 with embedded VM. I can get the AA Day greeting to work via Time Profile but Night Greeting doesnt work, rings twice and then it sounds like fax tone at times or just keeps ringing Here is what I set: One AA called Main One Time...

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