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  • Users: alrmd
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  1. alrmd

    Guest Survey Module for Micros 3700 5.7

    Hi. I am looking setup file of Guest Survey Module for Micros 3700, 5.7 versión. I hope someone could tell me where to download it Thanks in advanced.
  2. alrmd

    Allow a database to leave the EM client status

    We have a database with EM client, but we want to install a new Micros 3700 4.9 version in a new Windows Xp sp3 pc, and use all the information on that database with EM client, like revenue center, time periods, touchsreens, etc. But we are going to use it separate of EM Server, and as is a EM...
  3. alrmd

    How to uninstall Micros EM Client

    I have a micros 4.9 with cliente EM installed over Windows XP SP3, but i want to uninstall the client EM, so i could have again a micros installation without EM, so i can capture menu items without an EM Server. How can i do that ? All of this is for laboratory purposes. Thanks in advanced.
  4. alrmd

    Help !!! Database damaged

    My computer crashed and i could recovery the micros.db and micros.log files, but when i copy them to the new computer i receive a message when start Pos Configurator: No secondary server address Database startup permited Initialized logging OK 3700d complete client interface initialized OK...
  5. alrmd

    Isl file is not copied to the POS

    We have Micros 3700, 4.9 versión. When i create|modify an ISL file, i copy it to the path "D:\MICROS\Res\CAL\WS5A(WS5 | WSL4X | WS4)\Files\CF\Micros\ETC" as appropriate, in order to be copied to all POS. Some times the Isl file does not copy to one POS, and i need to format that POS to be able...
  6. alrmd

    Help, i need to change a store from zone on EM and on the store.

    We have 3 zones on EM, i want to change a store from zone. I did it on Micros Enterprise Configuration utility, under [Store Setup - Stores - (right click over the store and Edit Store) on the tab of Store Groups i selected the zone that i want this store belongs (from zone 1 to zone 2)]. I made...
  7. alrmd

    I can't send a reference on check trough ResPosApi

    We are sending a payment to a open check trough ResPosApi, the payment made correctly in Micros, but we send a reference to the check, and the reference do not be saved. We are using Micros 3700. Everything is well configurated, because we can send menu items,payments, etc. Except the check...
  8. alrmd

    INTERFACE NOT ACTIVE when runs getrxmsg

    We have Micros 4.9 running under Windows Xp SP3, and an Interface in [Devices-Interfaces]. The IP and the interface port are correct. This interface communicates with an external software (VBasic), the PMS / SIM license is installed and working well. This interface is installed in several...
  9. alrmd

    How to open an .MPZ file (using to sincronize EM clients)

    We have Micros 3700 4.9 Version. We need to know what information have the MPZ files that we use to sincronize our EM Clients from our EM Server. Any help is welcome. Thank you in advanced.
  10. alrmd

    Print of Return does not done

    I have Micros 3700 4.9 version, we have Kds system, so we do not have kitchen printers, we need to print returns on micros printers front of house, it do happens when a product has price, but when the product does not have price, the print does not done, and we need that print. Every help is...
  11. alrmd

    User Cannot be located in the RES database.

    New in Micros 3700 5.4 version, Build 5.4.0100.2276. I installed this Micros version over Windows 7 64 Bits 12 Gb of Memory. Micros Control Panel starts in Front Of House mode, but Pos Configurator does not works, and i received this message: User Cannot be located in the RES database.See your...
  12. alrmd

    Question about magnetic card and refills on Micros.

    I have 3 questions: How can i know what kind of employee class has a magnetic card slipped ? How can i know what obj_num has a magnetic card slipped ?. I could search the id number in emp_def. How can i control the number of refills of a product, we want swiping a manager card when the third...
  13. alrmd

    Micros 3700 Version 5.4 Demo Mode

    Can I configure Micros 3700, version 5.4 in Demo Mode ? I have the software, but I do not know how to do that, in order to test the software. Thanks in advanced.
  14. alrmd

    Transfer checks/Join checks/Cashiers

    I would like to know how to transfer a check/table to another employee and how to join checks/tables, and if it was not too much trouble, i would like to know how to implement the cashiers system. Where I am currently every waiter is his own cashier, but now they want to have only one cashier...
  15. alrmd

    I need to know the check Reference in a Micros ISL.

    Hi, do someone knows how to use the Micros comand @Trdtlt, in order to view all the check transactions?. I need to see the reference of a check, and i think i can find it like this. Micros Help is not explicit about @Trdtlt. Thanks in advanced.
  16. alrmd

    DAX Error. Error loading type library/DLL

    I installed a new Micros Server from the beginning, the server runs Micros 3700, 4.9 version with EM Client, the system is running ok, but today when I tried to run a package(the last one) from my EM Server, I received this error (DAX Error. Error loading type library/DLL). I have uninstalled...
  17. alrmd

    ID SIZE ERROR

    I have this error in Micros " ID SIZE ERROR" This error appears in any transaction. It does not cause me any problem, just the annoying message.
  18. alrmd

    Cash drawer over IDN printer. Micros 3700, 3.2 and 4.9 versions

    We have a cash drawer that function with Epson RS232 printers, but does not function with Epson IDN printers. The printer has the dip switch 4 on, so it's the printer number 1 (and the unique connected to the workstation [PCWS01]). We don't know if we need another escape characters or...
  19. alrmd

    How to configure Barcode system in Micros 3700 3.2 version

    I want to know how to develop the barcode system on Micros 3700 3.2 version. I have done the following on Pos Configurator: 1. System - Restaurant - NLU Groups Tab - Barcode NLU option -> I put the number 1 (NLU Group Number 1) 2. In Sales - Menu Items -> My menu items that i want they be...
  20. alrmd

    How to add condiment price to main menu item on the check

    Hi. I want to do the following: I have a breakfast with two menu items: Scrambled Eggs and (Coffe or Juice), the price of eggs is 5.00 and the price of Coffe or Juice is 1.00) just for having a price and a product. I want to see the two menu items that make the breakfast on [Menu Item] Reports...

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