Search results for query: *

Hello everyone, Is there a way to change conference PIN for a user without going into manager? My client doesn't have a vmpro he's on essential version 9.1 Can it be done without a module on vmpro? Thanks

Hello everyone, I have a couple of 9650 under SIP software that doesn't want to convert to H323 when i change the SIG on the phone. When it boot i see the phone trying to get the 96xx txt files but phone still on SIP software. Anyhints why?? IPO is on R11 latest release Thanks

Hello, Is it possible to find user greeting into the SD card and export them?? I found all my clip file that are use for my AA but cannot find users greetings.. Any hints? Regards

Hello, I just did an IPO500V2 upgrades to release R11 latest services pack. It was a multiple ugrade step since IPO was on R6 ...( step 1 to R8 , step 2 to R9 and then R11 ) Everything works fine but 1403 phone don't want to upgrade and they are stuck to an old version V5.0.0 When i look...

Hello everyone, I have IPO R11 latest release with 20 x J139 I have a problem with only one of them , if you call internaly the phone ring but if the phone receive an external call i see on the screen that there is a call but i dont here no ringing... Is there a settings somewhere that i miss??

hello , IPO R11 essential version, for no reason all internal call between extension do not ring but goes directly into speaker like automatic intercom?? Any hints why it does that?? Thanks

Hello everyone, Is there a way to program an IPO to dial the same shortcode every 2 min? We want to use that feature with voicemail pro to test different call flow Thanks

Hello everyone, IPO 10.1 SP3 and VMpro on UC module. Is there a way to activate and desactivate multiple user mailbox at the sane time with a single shortcode on IPO? Thanks

Hello everyone, I just installed a new 16B module that came with Rel.10.1 The IPO is on Rel 9.1 and the module will not downgrade to that Release.. Any hints why?? Thanks

Hello everyone, I have a issue with IPO 9.1.11 with analog trunk and a mixed up of avaya and nortel phone. Intermittently, when people dial 9 to get an outside line they come across a customer who is already waiting on hold or in communication with someone else. All user have the cannot...

Hello, one-x mobile apps on latest IPO R10 Everything is working fine except when we try to retreive the message from the voicemail, we see it but when we press the play button nothing happen.. Any hint? Regards

Hello everyone, I have a server edition on latest R10 version with IPO 500V2 with module 16 analog trunk. Here is the issue i have. when we call a line that goes to a VM menu everything is working fine VM is answering the call, but when we call a line that goes directly to a user extension...

Hello, I have an issue with digital 9508 phone, when call is not answer and goes to voicemail the call history miss call button doesn't lite up. But When i do the same test but this time with a 9608 Ip phone and call goes to voicemail the call history button lite up... ?? Any hints why it's...

Hello, I have an issue with couple of 9504 key pad that stop wotking for no reason. To fix issue customer have to unplug the phone. IPO was on 9.1.7 and i just upgrade to latest 9.1.11 and still have problem. Some phone are on the combo card and the other on a 16 digital module. Any ideas...

Hello, I have a user with call record active and he have 3 appearance button on is phone , he wants to be able to record the first two appearance button but dont want to record on the third button...is this possible? Thanks

Hello everyone, Is anybody had this problem on release 10 service pack 3 , when creating weekly time condtion on vmpro system doesn't see it even after the save and make live. The only way to make it work, is to close the vmpro client and re-open it and press again the save and make live and...

Hello guys, Simple question but i cant find anything about it, is there a maximum time when recording main menu on embedded AA? It look like my recording is being cut after around 30 seconds... Thanks

Hello everyone, Since last two release of IPO 9.1.7 and 9.1.8 i have some issue with DTMF when embedded VM answer call. It look like it doesn't recognise the DTMF when we press any option. ( when pressing 1 or 2 or 3 nothing happen and keep playing menu greeting ) Any hint ? Never have this...

Hello, Is there a way to call park with IPOCC agent? Always get a 'rejected call' when trying to park call.. Thanks

Hello everyone, (IPO R9.1 latest release with VMpro) I have an issue with a customer that have 3 digit extension before we change for IPO ( 3XX ) and now he have 4 digit extn on the IPO( 3XXX ) I have an option 3 in my AA menu that is going to a menu test with ??? and a timeout of 3 sec. for...