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  • Users: Tistopher
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  1. Tistopher

    IPO CLI Presentation

    Hello Guys, I have just installed at a customers an IPO 500v2 with 2 x ISDN 2's (Bare in mind this is a bit of a weird setup) the IPO is running R.9.1. One of the ISDN 2's has 100 DDIs and the other doesn't, at the moment I am having to bring the calls in via 1 circuit on line group 0 and I...
  2. Tistopher

    User's phone not ringing (Internal & External)

    Hello Guys, I have a customer who is on R9 9.0.2.0 Build 860 with around 120 users on the system. Currently there are no issues with any extensions other than one, internal dialing doesn't work to this user, they are presented with ringing out tone, the same goes for an external call trying...
  3. Tistopher

    Possibly a faulty phone?? Ideas :)

    Hello People, I have a customer who has a 4602ip phone, it is not easy to guide someone over the phone to input values however she was quite good. The issue with the phone is that it is saying "bad router" there is an identical phone right next to her with static values inputted. I told her to...
  4. Tistopher

    SD Card Replacement IP500V2

    Hi All, I am due to to change an SD card on a live system tonight, the customer tried to do this a week ago while on the phone to me. I advised them for a system shut down and replace the SD card, I was expecting the system to come up as a new default system. But it didn't..... I advised to...
  5. Tistopher

    Moving Legacy Data from one CCR server to another

    Hello, I have a customer who wishes to keep their existing CCR data from and old server and implement it on their new one (another site) I am not sure what to do in this case and probably have not given all the information you need so bare with me. Thanks, Chris
  6. Tistopher

    IP Office not taking firmware.

    Hi All, I was wodering whether someone may be able to point me in the right direction. I have a old IP 500 unit which I took from a site (suspected to be broken) but to be sure I decided to do a complete erase all of any firware it has. Now I am trying to load 8.1 back onto it using the...
  7. Tistopher

    Voicemail Pro Issues

    Hi Guys, I was wondering whether anyone would be able to point me in the right direction. I have been working with IP office for a while now so I am very familiar with it. However yesterday I was confused as to what this error was in the system status. I have tried googling it with now joy, the...

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