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- Users: UltimateGuy
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Remove extension from a "group"
I put group in quotes because I'm not certain what type of group I am dealing with. In a customer service office with six extensions, all of which ring on an incoming call, how do I remove an extension from this ring group? How do I add an extension? I can tell you that the set in question...- UltimateGuy
- Thread
- Replies: 3
- Forum: Nortel: Norstar systems
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Remote admin of StarTalk Flash Voicemail system
When in office, our customer service team manages auto-attendant greetings by dialing Feature 983, then entering the admin mailbox and passcode. At this point, they are then able to access or change Greetings 1, 2, and 3. How can we do the same remotely? We have tried calling in, entering **...- UltimateGuy
- Thread
- Replies: 3
- Forum: Nortel: Norstar systems
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How many extensions?
I apologize for asking a silly question, but I want to be certain. IN a system consisting of an 8X24 DKSU plus three NT5B50 0X16 Copper Station Modules, what is the total number of possible extensions? Is it 24 + (3 x 16) = 72? How many of those would be used by the Norstar Flash voicemail...- UltimateGuy
- Thread
- Replies: 4
- Forum: Nortel: Norstar systems
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MSG indicator delayed, sometimes for hours
This problem may be system-wide or only a single user. I have just the one ongoing complaint, but that is not definitive. Deskset is M7310 Voicemail is Norstar Flash 4 The user in question has a direct extension and also a private line (terminology?) tied to her extension. If someone dials...- UltimateGuy
- Thread
- Replies: 1
- Forum: Nortel: Norstar systems
