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  • Users: davidwalters
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  1. davidwalters

    IPO IP400 or 500 PHONE 30 v1 or v2 Expansion ( analog phone set ) Modules

    I am looking for several of these and they seem to be as hard to find as Hens Teeth. Does anyone know a good source for some new and or pre-owned units at a good price? I need about 8 to 10 of them with power supplies? Thanks for any help!
  2. davidwalters

    ASM Call Forwarding to External number

    This is for DN 5704 I have found a link that tells me to go off hook ( dial tone ), FLASH ( silence ) dial *4 ( second dial tone ) then dial 9 and telephone number. I have done this several times and all I get is silence after I dial the number string, no confirmation tone just silence. I test...
  3. davidwalters

    Send one extension number from multiple handsets

    I have a big shipping department that has 3 5420's I have set up a Group extension number 4501 that will ring all handsets in that department which are 4502, 403 and 4504 which makes it easy for the staff to pick up the closest handset. This is a big area and the handsets are spread out. Is...
  4. davidwalters

    Phone 16 problem

    I trying to add a V1 Phone 16 to a IPO 500 V2 the documentation says they are compatible. The module is being added to the system inventory but all I get is battery on my test set and some of the ports return a high pitched tone. I am using a short shielded patch cable as instructed. Any...
  5. davidwalters

    Second Diatl Tone has stopped after setting up ouotgoing caller ID number

    IP Office V2 500 7.0. I set up two users so that their personal DID numbers would be displayed on outgoing calls. I programmed their Short Codes as follows for the PRI and their second dial tone is no longer there but the call will still go thru if they continue dialing 9N; Ns3052612233 Dial 1...
  6. davidwalters

    Keycodes Required on all sets after 4x16 installed

    I added 1 EXP license and then added the 4x16 expansion module plugged in the network cable and enabled the module. I have 8 licenses for digital sets and all of the keycodes are still showing however the digital sets say Keycode Required when I try to place a call? All the sets programming is...
  7. davidwalters

    IPO 7.0 Directory restriction

    I have a very large Directory that needs to be manually entered. Is it possible to have a user ID created that will only allow access to the DIRECTORY and nothing else so I can have a clerk make entries without access to any other part of the IPO? I looked under security but could not figure...
  8. davidwalters

    SMDR6 extracting raw data

    If I connect a SMDR6 on a Nortel MICS 6.1 will I be able to see the raw data on my laptop by using a program like Putty?
  9. davidwalters

    Why are Short Codes Call Short Codes

    I always thought it was a strange name SHORT CODES. Why are they not just not called FEATURE CODES? Telling customers to use a Short Code is kind o cryptic but a Feature Code is self explanatory. Anyone know why Avaya calls it Short Codes?
  10. davidwalters

    Max number of DID target lines

    Does anyone know what the maximum number of DID target lines a BCM50 can be programmed for using a single 23 channel PRI?
  11. davidwalters

    Max number of DID target lines

    Does anyone know what the maximum number of DID target lines a MICS can be programmed for using a single 23 channel PRI?
  12. davidwalters

    SM for INBOUND and OUTBOUND

    Can SM be used for both inbound and outbound on a BCM50 and not just for HUNT groups? If not what feature is available that can do this?
  13. davidwalters

    7 vs 77

    I am trying to set up a line pool access code [ 7 ]. When I enter SYSTEM PROGRAMMING / ACCESS CODES / LINE POOL CODES / LINE POOL O: [ 7 ], it will not accept only [ 7 ]. I can enter [ 77 ] and then I get OK but not just [ 7 ]. I have checked for DN numbering conflicts and there are non also...
  14. davidwalters

    BCM50e 6.0 IP address keeps changing

    Has anyone had this issue before? I have a bcm50e the IP address keeps defaulting back to 192.168.1.1 then it interferes with network router and switches and causes all of the network devices PCs, etc. to lock up. the only remedy is to disconnect the BCM 50 from the network but then it is not...
  15. davidwalters

    How are the eMetrotel system connected

    I have tried to view what a system looks like but I can't fine one online. I am curious if it is rack mounted, wall mounted and what type of cabling does it use JR11,45 or AMP cables lets say for the digital sets? Anyone have any images or installation images in the phone room? Thanks!
  16. davidwalters

    cabling for the IP Office

    I am so use to using a 25 pair AMP cable that I find installing the IP office with all of these RJ11 plugs is somewhat messy and time consuming. I am also concerned about the customer moving the plugs around trying to mess with the system. I found this to be a problem with the Partner systems...
  17. davidwalters

    BCM40 replaced why

    Just curious, does anyone know why the BCM400 was replaced with the BCM450?
  18. davidwalters

    AVAYA did not release any docs for 2013 Outlook release 5.1???

    Is it true that Avaya never bothered to provide any release notes or even their usual instruction manual for the new Outlook 2013 integration with Call Pilot Desktop Messaging 5.1? I can;t seem to find anything online. Has anyone else had any trouble with Outlook 2013? We can't get it to work...
  19. davidwalters

    2013 5.1 Desktop Messaging Definitely NOT working at all with Outlook 2013

    I can't even find any docs for this version. It seems like Avaya just dumped this out there without any testing or even any documentation. Why would they do this?
  20. davidwalters

    Outlook 2013 and Desktop Messaging 5.01

    I thought I would start a new thread on this: CP 150 Voice Mail Version: 31.10.37.22. I was able to get a copy of DM 5.01.026 and it loaded ok. It starts up and shows the messages waiting with the icon but it did not create a folder within Outlook nor does it have the old option that allowed me...

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