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Could you please help me with an issue? I upgraded the Primary server to version 11.1.3.1 and then loaded the ISO file for version 11.1.3.2 onto it. I need to remove the ISO file from the IPO so that only the current running version (11.1.3.1) remains.

We running on Avaya IPO and using Voicemail pro for recording, Media Manager for indexing, I have a call centre running and all Agents are set to be recorded for all Internal and External Calls the issue comes is when Agent transfers the calls I don't seem to get recordings for all transferred...

Can you point a stand-alone IPO 500v2 not part of the solution to get its License to the WebLM Server

We have a Primary and Secondary Server in our environment. Secondary Server is set for resilience where all IP Phones, Hunt groups, and Voicemail is backed up on the Secondary server The failover of phones to the secondary works fine, phones do register fine, the issue comes when we try to make...

Please assist Avaya Agent desktop can not release a call every time I log in i get an error saying Agent failed to login because the terminal is busy on a call, please release this call then try again

TLS Certificate expiring in a couple of days. I cant seem to regenerate the certificate all system are on v11 i need help ASAP

I have a Primary Server Edition v11 I recently added a secondary server my issue is all user rights get deleted when I add them and phones are showing a feature button error, i have tried adding user rights on the solution tab but when i close and open Manager again nothing will be there

Good day Team, I need assistance or documents that can guide me, I'm running IPO Contact recorder linked to IPO 500v2 rel 10, i want to upgrade IPO to release 11 and i read on the documentation that contact recorder will not be supported on this version but Media Manager will be supported...

Files have been converted and into .c11 uploaded on Embedded file management under System>Dynamic>LVMail>AAG Auto attendant has been set up with the correct file names, However it doesn't play SD card has been shutdown and system restarted still not working

I am running IPO 9.0 suddenly the site couldn't make calls when i check System Status i see no cards connected under Control Unit, Its says Base: Empty, Daughter Card:None, I have put a New Base card and a New Trunk Card but the System still dont recognize the cards, I have upgraded to a later...

I have site A that is down and want to Use site B's Pri to send calls from site A through SIP trunk between two systems how can i achieve this? SIP trunk has been configured btwn the 2 sytems

I was running 9.1.3 on Avaya SE edition my FNE was working fine, i then upgrade to 9.1.8 build 172 and the FNE service Stopped working, the Short code is still in place See config below Code 77731 Feature FNE Service number 31 Line group 0 I have mobility Feature enabled on my...

I was running IPO v9.1.3 on a Dell 620 Server Edition, recently there is no traffic on Port one and the phones can not connecting to the IPO i have recently upgraded to service Pack 8 hoping that the port will come up online but still noting, does anything ever experienced this, Please assist.

I would like assistance or suggestions on how i can come up with a way around outbound Dialing. I have configured a number on my Avaya IPO e.g. 011 921 9000 when you dial this number from anyway outside of our network it should allow you to dial any number and confirm by pressing the # then the...