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Hello, I have a customer with workplace. ( IPO in 11.0.4.4 ) I wanted to debug some SIP calls, but Monito is FULL of Sipdalog messages, 1 every 4-10 ms ... Did some already encounter this ?

Hello, I activated mail alarm notification. Since then I get spammed by an alarm every 5 minutes, saying "Dect Emergency alarm for line 240, Dect base station not configured with location info.|Configure location information on Dect base station." I also have the alarm in System Status. In...

Hello, I have an issue that I don't understand. IP Office answers 400 on SIP invites. I suspect malformed INVITE, but I don't find why. Other calls are OK, just some callers, always the same, are refused. I noticed errors with topology, but other calls are OK. Any help is welcome. Here are...

Hello, IPO R11.0.2 ( I know... ) With Covid, I have many users in Teleworker mode. Users encounter a long delay before external phone rings ( 10s approx ). Calls are too short to be managed properly. Is there any solution to optimize this, or only alternative is to increase no answer timeout ?

Hello, I have a K175 that do a strange thing. Customer with with 2 different Voice VLAN. The phone seems to be lost in the VLANs : It is like it switches from one VLAN to other after a few minutes (1-2) in loop . Therefore unable to maintain connection, messages of all types ( no IP, No SIP...

Hello ! I got an error when I try to update a user on Web Manager ( R11 SP2 ) : Object could not be saved on "System name" : User "Name User" : VoicemailReception" Do you know what it means ?

Hello, I have a little tricky problem : I have a problem with a customer in SCN : Some users just don't stop dialling external numbers for SCN destinations. Problem is that with a sip trunk, call can't be distributed. Is there a simple way ( I try to avoid a 100 lines ARS with all ICR inside...

Hello, I'm looking some information or procedure to migrate from SCN IP Offices to Server Edition with 1/2 external sites with local IPO as gateway. I have a customer which is moving from multiple locations to one big site. As this time it has 10 sites liked by SCN over VPNs. Idea is setting...

Hello All, I succeed in putting an LDAP server from a formatted .CSV file. As LDAP server I use OpenDJ on windows Server Supports LDAP v2 with simple Auth. Script is based on the one posted by da.eXecutoR from stackoverflow.com OpenDJ is installed in c:\OpenDJ base DN ...

Hello, I have a j179 phone that is not displaying the contextual menu buttons ( Conf, transf,... ) when on call. I think user has played in the deskphone configuration, but where ? Any idea ? Thank you in advance !

Hello all ! I'm trying to use AD-LDS as LDAP server for contacts. Idea is automatically put a .csv file in the directory. I managed to convert the .csv file and load all contacts in the AD-LDS directory. When I try to bind to IP Office, it returns le that : -------------------...

Hello all, I don't find the answer to this question : Is it possible to use an IPO500v2 or Application Server as WebLM without Server Edition ? I have a customer with multiple sites ( 6 in total ) all linked through SCN, with centralized VM. Links are very stable. I would like to centralize...

Hello ! I'm looking for a solution for a directory question : Customer has different type of contacts. He want to have output files by type of contact ( ideally in .CSV / Excel format ) Since there is just name,number data in IP Office directory, I would like to use an external solution. I...

Hello, I found UserCD 4.2.88 on Avaya Website. I wanted to know it the softconsole 9.1 or 10.0 is compatible with older IP Office versions like 9.0 or 8.0 for example. Thank you in advance.

Hi, I have some problems with HG resiliency on IP Office Server Edition R8.1. Therefor I'll migrate to R9.0. Since customer losts calls during resiliency, I want to be sure that I'm giving the good answer to his problems. So, On a server edition with 500v2 expansion there is a ICR to a hunt...

Hi, I've got some problems with a 9620 phone in VPN configuration. It works on an internet connection, not on the other... I got many -905 Errors and it seems come from the use of 411 port for TLS. How can I change it ? I saw a TLSPORT parameter in the documentation, but where do I have to...

Hi, Is it possible to rename a CCR 8.1 server ? If yes, any tracks ? Thank you !

Hi, I got some problems with my One-X Portal server. It is linked to a Simple LDAP server (not AD) OpenDS. When I type some name in the search, the systeme returns me the 100 first entries. When I type a phone Number, all is ok. Here is my First entry in my LDAP. I think something is wrong...