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Hi everyone! We are migrating us hospitality solution with an Avaya Communication Manager 4.X with Avaya Intuity and Oracle Hospitality OPERA VMS to a new solution based in Avaya IP Office Server Edition Select. We know how to migrate the CM to IPO but the hospitality integration is totallity...

Hi experts! I have an inussual behavior with ip phones. We have 60 ip station with an IPO 500v2 R11 between 1608 and 1616 ip phones. When I restart the IPO for a change some phone doesn´t back automatically, they ask the extension and password for login. But is not for all of them, some phones...

Hi experts! How can I disable the "Media Anomaly Detection" in ASBCE? I can't find the option in release 8.0. I have a lot of issues by this cause, and this is probably the cause by why some desconection on sip trunks between IPO and SBC. Incident Type: Media Inactivity Detected from Both...

Hi experts! I need your help, I created an integration between an Avaya SBCE with two IP Offices. I created the dial plan for the IPOs and the outgoing calls are working through a SIP trunk, but I don't find how to route the incoming calls, example: when the outside user call to 552000 DN's to...

Hi experts! I need to integrate an IPO500v2 with ACCS for 10 agents, also we need to integrate an Application Server to enable Voicemail Pro and Media Manager for recrding. I just need to know, can I use the IPO500 chasis for this deployment or I need to migrate my IPO500v2 to Server Edition...

Hi team! Can someone guide me about an integration between Avaya IPO 500v2 11.0 and CRM?. I have a lot of IPOs500 and they want to use CRM and Avaya to dial out to PSTN using desktop phones. Most of information in web is confussing and used to old versions of IPO. I need to know if we can...

Hi everyone! I have a question about Avaya IPO SMB and Midmarket. I have a lot of IPOs 500v2 (12 IPOs) and I want to configure it like a midmarket solution (Server Edition) adding the Server Edition for each server and one Server. If I do it, how can I re-use the endpoint and power user...

Hi everyone! I'm creating an oportunity with a prospect who has 190 cisco phones. He needs another solution (no cisco) for PBX and keep working with the old cisco phones. I know than these phones are compatibles with sip protocol but I don't know if there is a limit for the quantity of 3rd party...

I have an IPO500v2 and recently we migrated from Skype for Business to Microsoft Teams. We didn't integrate IPO with S4B before, but now, we want to know if is posible do it with Teams. I don't find docs for teams specifically, I found integration with S4b using Preferred Edition license, Avaya...

Hi everyone! we have an IPO Server Edition R11 with an IPO500 like Expansion Server. In IPO500 we have a lot of Digital and Analog phones connected. My problem comes when I need to reboot my IPO500, my Digital and Analog phones doesn't logon automatically, they keep a message in the screen...

Hi Guys! I have a question about CDR with Server Edition. I have a Primary and Secondary server Edition in a site and 4 expansions servers (IPO500's) located in another sites, we'll call these exp server like Exp A,B,C,D . The entire solution share one of this expansion server to calls to PSTN...

Hi guys! I'm facing with an strange issue. I've two IPO's 500 v11 connected with sip trunks between them, the calls are working with g711alaw codec, that's 'cause we don't have enough vcm modules to translate them to G729a. If an user in Side A calls to Side B the call is established and...

Hi everyone! I have a problem with Avaya B179 Device, I'm following manual guide but in SSA I see the error "Phone registration is allowed with legacy default password" and all seems like an authentication error, but I'm using the same name and password in IPO and B179, even the default...

Hi everyone! I'm wroking with a csv file from an IPO. I can upload the username, complete-name and extension, though I can't modify the voicemail password & login code. I want to export those passwords because in the IPO appears errors of passwords, I can't just ignore them because I have...

Hi everyone! I need your help! I have an IPO 10.0.0 with OnexPortal and ASBC for remote workers. IM and presence are working fine inside & outside of the LAN network, and I know that the register of Remote Device isworking 'cause I can see them in the ASBC and Monitor, but when I try to connect...

Hi everyone! I'm looking for Avaya Communicator with telephony-only features 'cause I have this license 275663 IPO R9 SOFTPHONE ADI LIC for an IPO 9.1.4. According to Avaya's documentation Avaya Communicator is available in two modes: • Avaya Communicator • Avaya Communicator with...

Hi everyone! I need your help I have an IPO Server edition 9.1.11 with Onex-porta active. Users are using Avaya Communicator 2.0.3.30. The problem begun after upgrade in the IPO Server from 9.1.8 to 9.1.11, the presence has been unstable. I have often I had to restart the One-x portal services...

Hi everyone! I have a problem installing the Avaya Contact Center User Interface in the Agent's PC. When I start the application this message appears: "No license server registered. Check your installation" I tried writting the hosntame and IP of IPOCC in the host table on the Agent's PC but it...

Hi guys! I need you help with a IPO Server issue. I have an IPO Server Edtion 9.1.11 with ACCS and an IPO 500 expansion with 4 E1s. the problem is than in a period of time some calls than arrive in the IPO are dropped with a message from ISP "at this moment all lines are busy". But in the IPO...

Hi everyone! We are working with an IPO 9.1.1 and Avaya Contact Recorder (acripo-12.0-1puncontrolled). The ACR is working fine for the incoming calls; the problem here is than the client is using authorization codes for outgoing calls, these calls don't show the destination number, I mean, when...