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Currently, I have an ARS table set up to automatically dial the International PIN code for all international calls. 0NSi2015676883"@(SIP SERVER ADDRESS)"Y,,7872# This suddenly stopped working, and our SIP provider has no answers. Is their an easier way to have users dial the PIN code...

Have a situation where option 5 off of an AA rings a group (504) that includes EXT 115 I would like to program a button on an another extension (621) that will ring once 115 rings. Would Coverage Appearance work in this situation? If so, is configuring a button for Coverage Appearance on the...

Trying to configure a call park button that can place a call in park and be retrieved by the same button with FreePBX. This is simple for Yealink. Anyone have any tips?

Once I delete a TEMP license from the NS700, is there a way to reset the Activation Key page to reflect the new feature amount without having to reboot the PBX?

We are having some issues with SIP disconnects and our current setup with TDE systems. Our SIP provider blames the ISP, the ISP blames the SIP provider and I am stuck trying to weed this all out. PBX logs show SIP server disconnect, data link failure, then data link established. The data link...

I would like to test out having a variable that a customer can turn on and off for holidays or inclement weather and also be able to record on the fly (if possible). I have been reading all I can on the web in regards to User Variables but so far I have not had any luck in understanding how to...

Searched the forums but could not find specific info. Looking to link an IPO500 and NS700. My boss tells me I can do so with QSIG? Searching the internet comes up with a lot of info but not NS700 specific. Anyone able to point me in the right direction? Thanks,

Having a strange issue here that we have not experienced. I believe it is Firewall related, but thought I might get some feedback. We have a group set up 200 MAIN All calls to the main DID route to 200 MAIN 200 MAIN has a fallback to group 310 FWD Group 310 FWD has one EXT included which is...

Unable to get my SCN up and connected. Here is my current set up on 9.1: SCN - LAN to WAN - routing via VPN IPO A = 192.168.42.1 IPO B = 192.168.43.1 IPO A IP Office Line(SCN) with gateway address of IPO B IPO B IP Office Line(SCN) with gateway address of IPO A IP routes IPO A Routes...

I am trying to set up a few firewall rules in order to gain remote access to a PBX behind the firewall. The logs state as follows: 4 12/23/2015 09:15:43.208 Notice Network Access Web management request allowed 100.1.214.132, 23300, WAN (admin) 72.248.20.166, 443, WAN TCP HTTPS 5 12/23/2015...

I have configured a few SIP trunks for AVAYA IPO 500 without any real issues. We took over an Avaya system for a new client and he decided to go SIP. I have configured the SIP trunks but am unable to register. I am also not seeing any registration attempts from the IPO. IPO System Status...

Has anyone been able to get a SIP extension to work with the NS700 using a SIP client like BRIA? I have my SIP card installed, and I can create and use SIP extensions internally with no issues. I would like to use a SIP EXT for an iPhone using the Bria App. I have opened the ports on our...

I've been going over this config for 2 days now trying to figure out why outbound caller ID is showing a * My ARS tables are set as ON; 0NSi(Telephone Number)"@(Registration IP)" 1N; 1NSi(Telephone Number)"@(Registration IP)" XN; NSi(Telephone Number)"@(Registration IP)" XXXXXXXXXN...

Our SIP partner uses an SRV host name look up for registration. The host name resolves to 4 different servers for redundancy. I understand how this is implemented with a Panasonic. Defaulted on in the new NS700's. I cannot find anything similar in my IPO unit. Other than configuring DNS, is...

On a Panasonic TVA-50, I am able to trace all calls in and out of the system. I use this trace to verify if SMTP information is correct when a customer needs voicemail to email. Does SysMonitor for Avaya do the same thing? Can I trace an inbound call and watch as it hits the system, and then...

Kindly request some help in this matter. I have searched google looking for an answer as to why IP phones are dialing international calls by themselves. They go off hook and begin dialing without any human interaction. I would think something was hacked. I have been looking over the...

Can anyone kindly point me to a Tech manual that explains in detail how to create an IPSec Tunnnel between 2 D-Link DSR-250's?

Hello all, I am new to Small community networking. I have been searching the net for information on installation and configuration. Does SCN require a VPN between locations? I have public IP's for both locations. Can I use this information to communicate between IP Offices? What I see in my...

We have a client that does not have a network card installed. So all we have is USB connection. Is it possible to use a USB to RJ45 to access the TVA50? I would like to assign a LAN IP address to the adapter, and then have a Port forward rule that will give me access from the outside. Will...

I would like to be able to have callers dial 0, 2, or 3 while in a users mailbox. I would like to have 0 set to go back to the main auto attendant. I see the option for DTMF breakout under the voice mail tab of the user. Under Reception/Breakout (Dtmf *0/0) - should this field be populated...