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  1. itsuport5589

    UC Module V8.0.8-13 Root Password Lost

    Hi, I wanted to upload new greetings in my UC Module, I can able to login on web page by webcontrol and password, but when i login with same id & password through SSH, i cannot upload the greetings in WAV Folder. My Voicemail Server + Avaya One X Working fine, now i only wanted to upload new...
  2. itsuport5589

    Cannot assign incoming/outgoing line to IP Extension

    Hi, I have added new Landline Number to my Panasonic NCP 500. I wanted to dedicate this line for my ip extension # 150 , to recieve & make outogoing & incoming to & from this IP Extension # 150. I already configured ICD Group # 605 and added my IP Extension into the list, which seem not able to...
  3. itsuport5589

    Cannot Dial Switch Board Directory List of Numbers

    Hi, I have AVAYA IP Office 406, all of sudden, I couldn't able to dail or reach board number, whenever I call to customer care or tollfree number, as soon as i get connected, i couldnt dail press # 1 sales or press # 2 account. May I have any suggeston or solution to resolve this issue please...
  4. itsuport5589

    How to configure DID Lines on Shoretell

    Hello, We have subscribed 1-ISDN Lines with 10 DDI Numbers for Shoretell System. I would like to configure Shoretell PBX, whenever recipient call to any of DDI numbers, the call should be routed to selective extensions number. Likewise, i would like to route all 10 DDI numbers to be routed at...
  5. itsuport5589

    AVAYA IP 406 issues

    Hello Friends, I have an AVAYA IP 406, sometime back, whenever i try to dial outside, i found echo sound and cracking sound, and when i dial to any tollfree, i cannot dial press 1 or press 2 option from my avaya. I tried to restart the PBX, check the licence, checked the line preference, I...
  6. itsuport5589

    Issues in AVAYA IP Office 500

    Hello Friends, I have following problems in my AVAYA IP PBX -> Cannot see incoming call reciepient number on AVAYA Phones Is not working, Activate Called ID Feature from ISP Provider. Do I need to make any setting on my PBX. -> When, we redial, we see only half number on AVAYA 1608 screen...
  7. itsuport5589

    Cannot Make the Outgoing Call from Avaya Softphone

    Hi, All of sudden, my Telework Softphone cannot make outgoing calls. But i can make calls through AVAYA Handset, i can able to make outgoing calls. Workaround:- -> Tried to create new user and logged in, but still cannot make a call. Please let me know how can fix this issue. Thanks for your...
  8. itsuport5589

    Unable Make/Recieve Calls from Avaya Softphone.

    Hello, My Softphone User unable to make/recieve calls. I have Site to Site VPN between HO to Brnch Office, the AVAYA 1616 is working fine without any problem.....but when my Teleworker users try to connect from Remote Site through sonicwall, they can able to login on softphone, but couldnt...
  9. itsuport5589

    Cannot Make the Outgoing Call from Avaya Softphone

    Hi, All of sudden, my Telework Softphone cannot make outgoing calls. But i can make calls through AVAYA Handset, i can able to make outgoing calls. Workaround:- -> Tried to create new user and logged in, but still cannot make a call. Please let me know how can fix this issue. Thanks for your...

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