Yesterday, one of my customers reported a partial service outage. They were unable to call out to local numbers. They could reach long distance numbers (separate circuit) and could receive all incoming calls. I reported this issue to the carrier and they responded a short while later stating...
I'm prepping to perform a partial phone upgrade for my largest customer. We'll be upgrading 400 Superset 4025 digital phones to 5330e IP phones. The system is currently on MCD5.0 SP2 and we have the option to upgrade to MCD6.0 before we start pushing out phones.
I've attempted to change the...
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