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Hello folks, I know where is the tool and it looks like we just need to double click the exe file. My question here is, do we need to do something else during the procedure? Something like select an option or a step by step process? I need to run the tool but this is my first time that I do...

Hello folks, Could you please tell me how much time the FEDBSync Tool takes to complete the process? Please let me know your comments, Kind regards GOku78

Hello all, I am having issues to remove a subscriber in the MAS server integrated with exchange. I run the procedure and it says process completed successfully. But I have wait more than 3 hours and when I tried to use the same subscriber the system is telling me the profile is in use. Please...

Hello folks, I need to know if there is a way to change the format of the VM message that is sent by email. Please let me know your comments, Kind regards Goku78

Hello folks, I have tried to reset a 9620 phone that is in discovery mode, but the only procedure I found is when the phone is connected in service. Does anyone know how to reset it to the factory value if the phone is in discovery mode? Please let me know your comments, Kind regards Goku78

Hello folks, I had an issue time before, where the vendor mention there were like 6 domain controllers in the modular messaging enviroment, but when I checked the configuration in the MM I did not find a list of servers, just the primary domain controller. I am new with MM, so I want to know...

I am having issues to understand this formula, NSPI = ({MM Services} x {echange servers})+ (2x {VMD ports}) + (25x{MAS services}) This is what I did, MM services (There are 2 MAS servers in company connected to different PBX (different voice mail domains) I check the total number of services...

Hello folks, The network team is upgrading the network load balancer and they will change the IP address about the NLB, Do you know if this will affect the configuration that we have between the MM and the exchange server? I checked the VMSC and the MAS server is using a hostname for the...

This question is related to a training enviroment, I have to do some tests, but I just have the production enviroment. I want to test it outside the production enviroment to avoid issues. Kind regards

Hello folks, Do you know the NIC configuration for the MAS connection? At this moment I have been searching best practice for this process but I am not sure about the information I found. Is there an specific speed I need to have in the NIC? Kind regards Juan Cardoza

Do we know what is this feature for (Multisite feature)? I am checking the configuration in the MAS server I have. In my case the box is gray, I can not enable or disable this option. Kind regards Goku

Hello folks, Is there a limit about the number of voice mail domains in my office enviroment? At this moment I have a VMD by facility. I tried to find out this information but I could not find it in the admin guide. Thank you in advance!!!

I found this file in the server, but I really dont know if this is the correct .ovf I did not find any other .ovf file. Do you know the application I need to use to edit the file? I a new on this technology and I dont know how to proceed. Kind regards

Hello everyone, I am trying to identify if a phone has been used or not, the idea is to remove those phones that are not in use. At this moment the cdr link is not an option, so I am trying to check this information using the SAT or Linux commands. Could you please let me know if there is an...

Hello folks I red this thread: thread1496-1132201 I tried to use the links but are not working, Do you know where can I found the same information? I am having the same issue, Please let me know your comments, Kind regards Goku78

Hello everyone, Could you please provide me a list of services in the MAS server related to Modular Messaging? I just need to confirm the list because I need to run some scripts in the server and I dont want to impact Modular messaging services during the script. Have an excellent day!!! Kind...

Hello folks, I am taking a training for MAS server and I just red the followinig information: *Logging on to a Messaging Application Server As a customer administrator, you normally use the customer account when administering an MAS. This account is created on your Active Directory during...